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Customer Service Representative

Winnebago, NE
August 13, 2012

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Marlena M. Belt

P* Box ***

Winnebago, NE *****



Work independently or as a team member. Encouraging individuals to work at their best.

Striving to maintain a positive working environment.

Guided by honesty in all aspects of life.

Excellent organizational skills

Effective communication skills both verbal and written

Hard worker, dedicated, willing to give over 100%

Quick learner, flexible, adaptable


Nebraska Vacation Guide May 2003 - Present

Responsibilities include:

Assist visitors with travel plans

Route-making & accommodation reservations

Maintain travel literature, record keeping create positive image of Nebraska

Federal Order Entry, Gateway Inc., North Sioux City, SD June 2001 – Nov 2002

Responsibilities include:

Entering orders from all sectors of the federal government,

Corporate business

Business Customer Service Representative, Gateway Inc., North Sioux City SD

Sept 1998 – June 2001

Responsibilities include:

Answering calls for clients in the business sector & major accounts

Transferring to the sales, add-ons, tech support, sales support


Recognition of participation in Q3 performance success

Customer Service Representative, Gateway Inc., North Sioux City, SD

Nov 1997 – Sept 1998

Responsibilities include:

Answering calls from clients .

Transferring to other departments

Ordering parts for systems & giving information to client of their order

Customer Service Manager, Walmart, South Sioux City, NE

Aug 1994 - Nov 1997

Responcibilities include:

. Opening and closing of all registars.

. Securing all money in cash office when closing.

. Making sure all lunches and breaks are taken when scheduled.

. Helping & supporting cashiers with any and all situations that arise.


Office Assistant. Western Iowa Tech, Sioux City, IA 1984-1985

Active member of Office Education Association, 1985

Beautician. Stewart’s School of Cosmetology, Sioux City, IA 1975 High School Graduate, Winnebago Public Schools, Winnebago, NE 1973

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