Customer Service Representative
Resume:
Marlena M. Belt
Winnebago, NE *****
***********@*****.***
PROVEN STRENGTHS
Work independently or as a team member. Encouraging individuals to work at their best.
Striving to maintain a positive working environment.
Guided by honesty in all aspects of life.
Excellent organizational skills
Effective communication skills both verbal and written
Hard worker, dedicated, willing to give over 100%
Quick learner, flexible, adaptable
WORK EXPERIENCE
Nebraska Vacation Guide May 2003 - Present
Responsibilities include:
Assist visitors with travel plans
Route-making & accommodation reservations
Maintain travel literature, record keeping create positive image of Nebraska
Federal Order Entry, Gateway Inc., North Sioux City, SD June 2001 – Nov 2002
Responsibilities include:
Entering orders from all sectors of the federal government,
Corporate business
Business Customer Service Representative, Gateway Inc., North Sioux City SD
Sept 1998 – June 2001
Responsibilities include:
Answering calls for clients in the business sector & major accounts
Transferring to the sales, add-ons, tech support, sales support
Accomplishments:
Recognition of participation in Q3 performance success
Customer Service Representative, Gateway Inc., North Sioux City, SD
Nov 1997 – Sept 1998
Responsibilities include:
Answering calls from clients .
Transferring to other departments
Ordering parts for systems & giving information to client of their order
Customer Service Manager, Walmart, South Sioux City, NE
Aug 1994 - Nov 1997
Responcibilities include:
. Opening and closing of all registars.
. Securing all money in cash office when closing.
. Making sure all lunches and breaks are taken when scheduled.
. Helping & supporting cashiers with any and all situations that arise.
EDUCATION
Office Assistant. Western Iowa Tech, Sioux City, IA 1984-1985
Active member of Office Education Association, 1985
Beautician. Stewart’s School of Cosmetology, Sioux City, IA 1975 High School Graduate, Winnebago Public Schools, Winnebago, NE 1973
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