Quality Control Manager

**** ***** ***** *****, ******, TX ***** 713-***-****

********.*.*****@*****.***

Benjamin M. Nowak

Objective: To obtain a challenging position where I can utilize my experience, knowledge, and skills.

Education: May 2011 Sam Houston State University Huntsville, TX

Bachelor of Business Administration Degree

Major – General Business Administration

Overall GPA – 3.0

Achieved Dean’s List

Experience: 2007-2010 Rao’s Bakery and Coffee Cafe Spring, TX

Assistant Manager

Supervised operations of an upscale family-owned restaurant grossing over $2 millions dollars annually

Managed a staff of 30 serving breakfast, lunch, and dinner

Maintained a high level of customer satisfaction through attention to detail in defining need

Handled budgeting and conducting daily finances

2004-2007 RGIS Inventory Specialist The Woodlands, TX

Auditor

Conducted inventory counts for clients

Responsible for data collecting

Provided accuracy, reliability, and efficiency to merchants

2002-2004 BattleRed EBay Store Spring, TX

Personal Assistant

Created professional auctions in a timely manner

Assisted owner with distributing and receiving inventory

Provided a camera to take pictures of products causing an increase in sales

Skills and Coursework

Microsoft Office 2007 & 2010 (Word, Excel, Access, and PowerPoint)

Windows XP & Vista

10-Key by touch

Strategic Management – Worked with a team and executed a competitive strategy on a company that produced a good financial performance as measured by earnings per share, return on investment, stock price appreciation, and credit rating

Service Management – Learned techniques in project management and quality control

Exceptional listener and communicator who effectively conveys information verbally and in writing

Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects

Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.

Strong analytical ability

References are available on request

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