Customer Service Medical Assistant
Resume:
Apt. *
Philadelphia, PA ****0 *********@*****.***
Zamantha Flores
Objective
To obtain a position which will offer a variety of challenges and responsibilities where my abilities and skills can be fully utilized.
Experience 2011 Deb Shops Philadelphia, PA
Greeting customers; Helping customers identify their requirements; promoting products and partaking in sales- promotion campaigns; Answering customer’s questions regarding the store and its products; Helping customers who want to return and exchange products; Sorting coupons, exchange vouchers and other
items related to sales and sales promotions; Handling cash and maintaining the cash register; Securing costumer satisfaction.
Also keep track of shipment, place win orders, experience with (pos) filling paper work scanning, faxing and keep updated with corporates.
2008 Personal & Home Care Aid Philadelphia, PA
Observed and monitor child play activities; Read to children, and teach simple painting, drawing, handicrafts and songs. Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and preparing food for children.
Employment History
2008 George’s Pizza Philadelphia, PA
2009-2010 1lb. cheese stea Philadelphia, PA
2010-2011 Premium Pizza Philadelphia, PA
Greeting customers entering establishment and ensure outstanding service by providing a friendly environment; Operated cash register; Food preparation; Sort, count and wrap currency and coins; Restocked condiments, napkins and maintained a clean counter; Processing orders and provide tips information for deliveries; Resolved customers complaints.
Education 2010-2011 Star Institute Philadelphia, PA
Medical Assistant/Phlebotomist/cardiologist tech.
Qualifications: Performs nursing procedures under supervision of the doctor. Takes blood pressure, pulse, temperature and respiration. Assist with any procedures that have been taught through formal training or by a licensed nurse or physician. Keeps medical records and forms in accordance to procedures. Follow principles of medical ethics for medical assistant. Draw blood specimens from patients by using finger sticks, heel stick and /or venipuncture. Labels specimens for identification purposes and enters specimens’ data into computer. Loyal in matters relating to the office. Has awareness of the need for discretion and keeping confident matters relating to the patients and their problems. Keeps rooms stocked with adequate medical supplies, washes and dries instruments used, and prepares sterilization as required.
Studied medical terminology. Learned to read and measure different kind of sinus rhythms the heart has difference between AFIB,NSR, abnormal sinus rhythm,pvj, etc. worked with ekg machine, and prepares sterilization as required before and after use.
2006-2007 Fairhill Community High School Philadelphia, PA
Academic Diploma
Science Achievement Certificate
2006-2007 Kensington Culinary High School Philadelphia, PA
Culinary Academic Certificate
2005-2006 Elverson Military Academy Philadelphia, PA
Platoon Leader
Skills Customer Service, Experience on Child Caring, Cash Register, Communication Skills; Bi-lingual English/Spanish, Phones, Computer Knowledge MS Word,Power point, Excel & Internet Research; Light Typing; Filing; Interpreter for Spanish Speaking People; Knowledge of some Medical Terminology; Knowledge of various techniques in collecting specimens.
Tips Volunteer Work/Kensington Culinary High School: Answering phones, copy jobs, greeting visitors’ to facility, filing, faxing, and assist teacher with daily activities.
Reference Available Upon Request
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