Customer Service Manager

**** ***** ***. ***.********* Clara, CA ***** Phone 408-661-0826E-mail ************@*****.***

Tazia Hendrix

Objective Enthusiastic hard worker with a demonstrated background in retail and restaurant industries. § Attained food service skills§ Server and waitress experience§ Developed customer loyalty in retail jobs§ Worked way up in restaurant and retail positions

Work experience July 2010- Still employed Lids Great Mall Milpitas, CA Sales Associate§ Cashier§ Key Holder -Open/Close Store-Count/Deposit Money§ Team member§ Embroidery MachineJune 2009- May 2010 Chacho’s Campbell, CATeam Member§ Cashier§ Key Holder-Open/Close Restaurant-Count/Deposit Money § Hostess§ WaitressDecember 2008- May 2009 Toys R Us Sunnyvale, CATeam Associate§ CashierApril 2008 – July 2008 Coldstone Creamery Santa Clara, CATeam Member§ Cashier§ Make Ice CreamAugust 2007-February 2008 Mervyn’s Reno, NVTeam Member § Cashier

Volunteer experience Camp Campbell – November 2008

References Robert Griffen High School Principal 2005-2009 (408) 423-2300Patrina Martinez Lids Ass. Manager/Co-Worker (408) 270-3914Jorge Sanchez Chacho’s Manager (408) 426-8226Tiffany Perez Mentor 408-***-****

Qualifications § Cashier experience§ Waitress/Hostess experience§ Key holder experience -Holds onto store key, open and close store, count money in cashier, deposit money at the end of the day§ Customer Service§ Works well with others§ People and communication skills§ Friendly and outgoing personality § Computer and internet abilities § Types 48wpm§ Microsoft Office-Word-Excel-PowerPoint

Education 2007 - 2009 New Valley High School Santa Clara, CAHigh School Diploma § Student of the Month§ Honor Roll§ Student Council§ Morning Announcements§ Student Leadership2009 - Present San Jose City College San Jose, CAGeneral Ed/Business/Psychology