Optical Techinican

Glenda A. Ward

**** ********** ****

Rocky Mount, NC 27804

Phone: 252-***-****

E-mail: ******.****@**********.***

OBJECTIVE

A permanent, full-time position in an office that utilizes my clerical, financial, and communication strengths.

EDUCATION & CERTIFICATIONS

Shamir Freeform Certification, 2012 Shamir Freeform

New Dispenser Quick Start Certification, 2012 ECP University, Online

Phlebotomy Certification, 1999 Intramed Institute, Raleigh, NC

Nursing Courses, 1988 – 1989 Halifax Community College, Weldon, NC

General Clerk Degree, 1987 National Training Services, Vorhees, NJ

High School Diploma, 1982 Northwest High School, Weldon, NC

EXPERIENCE

Optical Technician 2003 – Present

Eye Care Center, Rocky Mount, NC

• Assist customers with their eyewear concerns

• Enter data pertinent to patient eye prescription

• Be knowledgeable of various insurance rules and regulations

• File insurance claims

• Exhibit knowledge of lens materials

• Dispense and repair eyeglasses

• File patient records

Quality Control 2002 – 2003

Gemini Screen Printing, Battleboro, NC

• Inspected quality of prints before shipment

Chiropractic Assistant 2002 – 2002 Back to Health, Rocky Mount, NC

• Scheduled patient appointments

• Answered multiple phone lines and worked front desk

• Handled and filled in on a daily basis the patient log sheet

• Collected co-pays for all services rendered

• Billed insurance companies

• Placed patients on therapy machine and set the machine as necessary for treatment

Chiropractic Assistant 2000 – 2002

Tarboro Chiropractic Center, Tarboro, NC

• Scheduled patient appointments

• Answered multiple phone lines and worked front desk

• Ran drug screens

• Deposited daily cash activities

• Handled petty cash

• Placed patients on therapy machine and set the machine as necessary for treatment

Phlebotomist 1999 – 2000

Tarboro Clinic, Tarboro, NC

• Maintained patient medical records

• Worked as a lab receptionist

• Drew patient blood in medical lab

• Pulled patient charts for doctors

• Entered data for lab procedures to be processed

• Ran drug screens

• Scheduled patient appointments

• Answered the telephone as needed

SKILLS

• Microsoft Word and Works

• Communication

• Customer service

• Organization

• Multi-tasking

• Clerical

• Basic mathematics

• Problem-solving

• Time management

References furnished upon request

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