Customer Service Project Management

ANDRAE HATTEN

**** *. *** ****. *. ● Marshall, TX 75672 ● 903-***-**** ● ************@*****.***

Objective

Current seeking a full time Computer Desktop Support Technician position that has opportunity for advancement and allows me to utilize my current skills, as well as, acquire new skills.

Skills Summary

Information & Project Management

Microcomputer System Software

Computer System Maintenance

Linux Installation & Configuration

Computer System Peripherals

Computer System Troubleshooting

Customer Service

IT Security

Network +

Implementing & Supporting Client Operating Systems

Networking Technology

Wireless LANS

Programming Logic & Design

Copyright & Ethical Issues

Employment History

TEXAS STATE TECHNICAL COLLEGE-Marshall, TX

July 2011-April 2012

ADMISSION & RECORDS: Help current and new student with admission application, answer any question that student may need to know about applying to the college and filing paper

LETOURNEAU TECHNOLOGIES – Longview, TX Sept. 2008 – Feb. 2009

WELDER: Completed basic welding responsibilities associated with several departments.

TRICO LUMBER CO. – Hughes Springs, TX Feb. 2007 – Sept. 2008

FORKLIFT OPERATOR: Fill orders and load lumber material, operate forklift to load and unload company trucks, process customer orders for delivery, and cut and thread pipes.

SCOT INDUSTRIES – Hughes Springs, TX Jan. 2004 – July 2006 RACKHAND: Use overhead crane to pull material, deliver material to operator for honing, and place material in the proper location.

LOWE’S DISTRIBUTION CENTER – Mt. Vernon, TX Nov. 2003 – Jan. 2004 PALLET STRIP: Place materials on the conveyor belt, unload material from trucks, and straighten up pallets.

Education

TEXAS STATE TECHNICAL COLLEGE – Marshall, TX

Associates of Applied Science Degree, Computer Systems Desktop Support Graduate: April 2012

• President – Student Ambassadors

• Vice President of Fundraiser Committee for Phi Theta Kappa

• Member of Student Government Association

Achievement/Awards

• Leadership Awards

• Member of the Year

• Organization of the Year

• Officer of the Year

References

REFERENCES ARE AVAILABLE UPON REQUEST.

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