System Administrator Analyst

Terry Detrick

**** **** *** * ** Petersburg, Fl *3710

Phone 727-***-**** *****.*******@*****.***

Senior Program Analyst:

Experienced programmer with 20+ years of developing highly complex projects (applications) adhering to the CMMI design process using Cobol, DB2/SQL , command level CICS, and JCL. Skilled in designing, coding, testing and documenting new applications, enhancements to exiting programs and problem resolutions with a proven ability to work independently or within team environment.

Program Developer/System Engineer:

Experienced with mainframe Cobol/CICS/VSAM development of a complete meter reading project for large utility companies world wide. Designed, coded, tested both online CICS and batch Cobol programs and wrote user manuals. Responsibilities also included training of salesmen and co-workers as well as installation and on site customization of code to meet customer’s unique requirements.

System Administrator:

Responsible for initial installation of mainframe environment for development including the VSAM database, CICS transactions, program definitions and screen handling.

Skills:

Proficient in:

ISPF/TSO, COBOL2, PL/1, Stored procedures, DB2, JCL, CICS, VSAM, SAS, DYL280, SPUFI, INTERTEST, FILEAID, NDM/FTP, IBM Utilities, SYNCSORT, XML, Microsoft Word, Excel, Realia Cobol for PC

Professional Experience:

May 2010 – Current Collabera / Frontier Tampa Fl

Contractor - Production Support:

Currently responsible for production support of several application. Providing 24/7 support for online and batch systems. Responsibilities include diagnosing batch abends and working directly with program analyst to resolve issues, installing new releases, testing and modifying JCL and Procs as needed. In addition working with representatives when orders fail, bring together the individuals who can determine reason for failure, correcting the XML and reflowing the order.

July 1997 – March 2010 Progress Energy / Florida Power St Petersburg Fl

Senior Program Analyst:

During the 12 years, progressed from a contract programmer for Y2K compliance to senior program analyst for the billing department. Responsibilities included development and support of the billing system, application support of complex systems and project issues (production support), along with designing, developing, testing and implementing new applications. Consulting with customers, IT leadership, application principals on emerging technologies and vendor architectural directions related to these applications and addressing how to leverage them in a manner consistent with architectural standards.

Project work outside the billing department included financial applications and order processing.

• Completed complex projects from requirements gathering to implementation – worked with end users to determine requirements, design how to accomplish the requests, write the programs based on specifications , create the JCL streams when necessary, test all aspects including regression testing, and implement within budgets and timelines

• Designed and coded Cobol programs using DB2 database

• Developed JCL to interface with outside vendor software

• Enhanced existing programs improving functionality and correcting recurring errors to reduce maintenance costs

• Wrote JCL streams which included SQL statement to update DB2 tables

• Served on revolving shifts for 24/7 on call billing support

• Used CMMI development processes for application design and implementation

• Wrote modular programs using SOA technology

• Created SAS reports

May 1987 – July 1997 Itron / Husky / Porta Printer St Petersburg Fl

Program Analyst/System Administrator

Responsible for the initial installation of an IBM mainframe, setting up the environment for developers using VSAM, COBOL, CICS and IBM DOS/VSE operating system. Instrumental in the development, from design to final product, of a mainframe utility meter reading system that interfaces with hand held meter reading devices and is currently being used by many large utility companies world wide. Worked with several utility companies installing the software, setting up the equipment and training their employees and meter readers on using the Integrator software.

• System administrator for IBM mainframe

• Defined CICS tables – programs, transactions, screens

• Defined VSAM catalogs and data files

• Designed and coded COBOL programs both CICS and Batch

• Created installation and maintenance release tapes

• Trained sales staff

• Installed systems and trained users

March 1979 – May 1987 Sarasota Herald Tribune Sarasota Fl

Programmer / Operator

Employed as an operator to run the evening batch for the news paper. Promoted to programmer to write command level CICS and batch programs. After the sale of the newspaper, worked with the owner to help develop a total newspaper management system to handle all aspects of circulation. Primary development was written in PL1 with command level CICS and Cobol batch processing.

• Design, code and test new programs

• CICS Cobol programming

• Run nightly batch processing

• Create user documentation for operators

Education:

Attended Ohio State University Columbus Oh

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