draftsman

DANIEL PATRICK GIBBONS

* ******** ******, ******* *****, MA 01349

Home Phone: 413-***-****

Cell Phone: 413-***-****

Email: ************@*******.***

PROFESSIONAL PROFILE

• Systems knowledge of CAD applications and office software

• Trained in multiple drafting techniques and disciplines

• Adept at prioritizing and organizing projects to ensure adherence to deadlines

• Proven ability to provide management and customer support

• Experienced in marketing, customer service, and business operations

EDUCATION & TRAINING

Porter and Chester Institute, Chicopee, MA 2007

Architectural & Civil CAD Technology, Diploma

Northeastern University, Boston, MA

Computer Technician

Kennett High School, Conway, NH

Diploma

WORK EXPERIENCE

Wright Architectural Millwork, Northampton, MA

CAD Draftsman 2007 - 2009

• Interpreted architectural drawings for millwork design

• Produced shop drawings for manufacturing

• Created 3D shop drawings for steel component fabrication

• Redesigned millwork using field dimensions

Sprint, West Springfield, MA

Service and Repair Technician 2006 - 2007

• Troubleshot mobile device malfunctions to ascertain warranty eligibility

• Repaired level 1 through 2 components (i.e. LCD Screens, Earpieces etc.)

• Supported store management for bi-weekly and monthly inventories

Retail Wireless Consultant 2004 – 2006 / 2009- Present

• Achieved monthly sales quota’s for cellular sales

• Answered questions in regards to billing and cellular services

• Provided support to management for store merchandising

• Promoted a team atmosphere to guarantee provision of exemplary customer service

US Cellular, Conway, NH

Sales Representative 2000 - 2004

• Achieved monthly sales quota’s for cellular sales and services

• Assisted customers with billing inquiries and payments

• Participated in store marketing campaigns and promotions

• Trained new hires in sales techniques and store operations

ADDITIONAL SKILLS:

Autocad 2005-2009, Chief Architect, Microsoft Applications (I.E. Word, Excel, Powerpoint), Photoshop

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