Customer Service High School
Resume:
Dorian M. Smith
Newark NJ *****
OBJECTIVE:
To obtain a challenging career opportunity to further improve personal growth and professional development.
EDUCATION:
2006-2008 New Jersey Institute of Technology Newark, NJ
RELEVANT COURSES: Mechanical Engineering, Humane Science, Botany, Earth Science & Calculus.
2002-2006 Weequahic High School Newark, NJ
Graduation 2006
REVELANT COURSES: Biology II, Pre Calculus, English
SKILLS: A+ Certified in Hardware and Software in Computers, proficient in the use of hand tools, Forklift, demonstrates competence in leadership, excellent writing and communication skills.
Sora License and Security Officer Certified – State of New Jersey
EXPERIENCE:
2011-present Jiffy Lube PineBrook,NJ
Hood and Lower bay Technician
• Provide preventive maintenance on vehicles by vehicles manufacturers recommendations.
• Skilled in upper bay and lower bay areas
• Maintained quick in and out services without supervision
2007- 2010 WINSALE Irvington, NJ
Driver and Drivers Aide
• Maintain and possess care giving and customer satisfaction through communication and contribute to psychology of resolving students issues.
• Interact with all levels of management organizing picks up and drop off schedules.
• Provide high levels of customer service, possesses the ability to multi-task and Coordinates logistics.
2008-2012 ANS TOWING & RECOVERY Irvington, NJ
Recovery Agent
• Analysis & preparation of contacts, Responsible for in-house reports performed high levels of confidential filing.
• Communicated and interacted with all levels of both internal management and cash reporting.
• Loading and Unloading , Transporting multiple vehicles up to sixty miles in distance
Dorian M. Smith
422 Fabyan Pl Newark NJ 07112
Phone: 973-***-****
Email: *******@*****.***
Dear Sir/Madame:
In response to your advertisement regarding the business opportunity within your establishment, enclosed is my resume for your review. Please consider this letter as a formal application presenting my background, education and experience.
I have over two years in hospitality experience and I’m well versed in communication and customer service skills. I’m eager, pliable and have a strong commitment when working with people and enjoy getting the job done.
I am looking forward to meeting with you to further discuss my qualifications. You may contact me at your convenience to schedule an interview.
Thank you for your time and consideration.
Sincerely,
Dorian M. Smith
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