ANDREW W. HERNDON
Charlotte, NC 28227
Residence: 704-***-****
e-mail: *************@*********.***
Summary of Qualifications
Territory Sales Representative with experience in inside & outside sales, customer service, administration.
Strengths
Highly motivated and energetic.. Results-oriented.. High achiever.. Relationship builder..
Able to relate to a broad spectrum of individuals.. Strong organizational and interpersonal skills..
Efficient.. Work well under pressure.. Team player.. Confident in making on-the-spot decisions..
Dependable.. Fast learner.
Summary of Experience
Sales
* Over fourteen years of outside sales experience as a manufacturer’s representative/distributor of process equipment for the chemical, construction, industrial, pulp & paper, textile, and water/wastewater industries.
* Successful track record of increasing sales in existing and new territories.
* Successful track record of increasing territory sales by opening new accounts.
Technical
* Over twelve years of experience in the installation, maintenance, modification and repair of mechanical and electronic/computerized systems.
* Excellent diagnostics troubleshooting skills with the ability to comprehend, analyze and resolve system deficiencies.
Communications
* Tactfully handled and resolved customer inquiries and complaints.
* Provided professional and efficient customer services.
* Effectively worked in a fast paced environment.
* Communicated with people at all levels.
Administrative
* Responsible for sales forecasting, inventory control, order entry, customer billing, shipping and receiving.
* Effectively trained, motivated, and supervised a technical staff in systems operations and maintenance.
* Effectively planned, scheduled, and directed daily work activities.
* Reviewed workload and set priorities to meet required schedules and objectives.
Professional Experience
Owner – Andrew Herndon & Associates, LLC 2009-Present
Manufacturer’s representative/distributor of process equipment for the water & wastewater industry.
Territory Covered: North & South Carolina
Territory Manager - Pete Duty & Associates, Inc. 2004-2009
Sales Representative for a regional manufacturer’s representative/distributor of process equipment
for the water & wastewater industries.
Territory Covered: Western North Carolina
Manager, Inside Sales & Special Projects - Controls & Instrumentation Co., Inc. 2001-2004
Manage inside sales activities, shipping & receiving for a manufacturer's representative/distributor
of process equipment for the chemical, pulp & paper, and textile industries.
Sales Representative - Patent Construction Systems 2000-2001
Sales Representative for scaffolding systems, shoring systems, and concrete formwork.
Territory Covered: North & Eastern North Carolina, Southeast Virginia
Sales Engineer - Applied Process Technology, Inc. 1998-2000
Sales Representative for a regional manufacturer’s representative/distributor of process equipment
for the chemical, pulp & paper, and textile industries.
Territory Covered: Western North & South Carolina, Northern Georgia
Sales Engineer - Hydrocorp, Inc./HpE, Inc. 1996-1998
Sales Representative for a regional manufacturer’s representative/distributor of process equipment
for the chemical, pulp & paper, and textile industries.
Territory Covered: South Carolina
Sales & Technical Representative - Stork Screens America, Inc./Stork MBK USA 1990-1996
Sales & Technical Representative for Stork laser engraver system, digital preprint & print equipment,
rotary screens, and the administration of Stork service agreements. Provided field technical support to
the textile engraving industry.
Territory Covered: United States
Site Technician - Trindel America Corporation 1988 - 1990
Responsible for installation, maintenance, and repair of computerized systems and components.
Electronic Warfare Technician/Work Center Supervisor - United States Navy 1982 - 1988
Responsible for the operation, maintenance and repair of electronic equipment. Supervised systems
operations and maintenance staff. Received numerous awards and recognition for superior performance.
Education
Independence High School, Charlotte, NC
Software Experience
Microsoft Office - MS Word, Excel, PowerPoint, Project
Act! Contact Management
References
Available on request.