Senor Administrative Assistant
Resume:
SANDRA TYSON
**** *** ******* **** Mableton, GA 30126 Home: 770-***-**** ******@***.***
SUMMARY OF QUALIFICATIONS
An energetic, motivated and dedicated professional providing excellent operational, customer service and management skills. Capable of building and maintaining business relationships with people on all levels, and able to work with a wide variety of personalities in a courteous and efficient manner. Immediate values offered include:
Strong organizational skills
Extensive training and development
Ability to work independently
Conflict Resolution; resourceful
Good interpersonal and verbal communication skills
Excellent leadership skills
Multiple project management—planning and coordination
Ability to meet deadlines
Computer Skills
Advanced proficiency in Microsoft Word, Excel, PowerPoint, WordPerfect, Lotus, Freelance Graphics and Calendar Creator Plus.
CAREER EXPERIENCE
Data Entry/Administrative Operations
Received several quality awards
• Managed a wide range of front office duties for South Cobb Eye center which included scheduling patient appointments, verifying insurance coverage and maintaining patient database.
• Served as a Data Management Associate for National Exchange Carrier Association and entered exchange carrier data into various systems; verifed data entry.
• Performed general office administrative tasks such as: Telephone answering, filing, mail handling, making copies and scanning documents, along with office machine maintenance.
• Assisted team members in collecting, analyzing, and forecasting exchange carrier data to ensure accuracy, FCC Rules Compliance, and adherence to NECA procedures.
• Reviewed and analyzed monthly settlement data to ensure pool integrity.
• Assisted in performing cost and averages, scheduled reviews, CABS, and Revenue Reviews.
• Provided excellent customer service and maintained customer rapport.
• Handled vendor contracts for in-office services, supplies, machine maintenance, and other needed services.
Leadership/Training and Coordination
Senior team leader
• Created and maintain quality relationships with exchange carriers, consultants, and others
in the telecommunications industry, including traveling to exchange carrier locations.
• Assisted in exchange carrier training which included training peers when appropriate.
• Assumed management responsibilities of ensuring data was received, input, and verified
on time.
• Analyzed and developed solutions to problems, and provided technical support.
• Planned events, organized materials, and negotiated with vendors.
• Coordinated and plan team building events, and social functions for regional office.
• Assisted in the analysis of cost study data, forecast data, and USF
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SANDRA TYSON Page Two
CAREER EXPERIENCE (Continued)
Leadership/Training and Coordination
Senior team leader
• Created and maintain quality relationships with exchange carriers, consultants, and others
in the telecommunications industry, including traveling to exchange carrier locations.
• Assisted in exchange carrier training which included training peers when appropriate.
• Assumed management responsibilities of ensuring data was received, input, and verified
on time.
• Analyzed and developed solutions to problems, and provided technical support.
• Planned events, organized materials, and negotiated with vendors.
• Coordinated and plan team building events, and social functions for regional office.
• Assisted in the analysis of cost study data, forecast data, and USF.
Utilities Coordinator
• Made a lateral move from Receptionist to Utility Technician for First Preston Management,
contacting utility companies for disconnection of service for sold properties.
• Pull daily reports to check status of properties for expediting the selling and closing process.
Identify utilities that require inspection, immediately notify contractors and request bids for work.
• Maintain excellent rapport with external customers, utility company customer service reps,
listing and selling agents.
• Recognized for outstanding work performance and serve as the first person of contact for various
projects.
EMPLOYMENT HISTORY
First Preston Management 2008 – 2009
Utilities Coordinator
South Cobb Eye Center 2006 – 2008
Medical Receptionist/Front Office Manager
Data Management Associate 1985 – 2006
National Exchange Carrier Association
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