Customer Service Sales

Tom Garrison

*** * ******* **., **** **, Central Point, OR 97502 • 541-***-****

Objective: An interesting position doing customer service and/or outside sales.

Skills and Abilities:

Works well with customers - able to solve problems efficiently.

Over 10 years in Customer Service and Sales experience.

Experience with computer repair.

Positive attitude.

Experience:

Bear Creek Corporation Medford, OR

Customer Service Representative & other 7 Years

Customer Service: Contributed to all aspects of helping clients on the phone. Worked in accepting orders, explaining products and solving problems with orders that are missing or below quality standards on arrival. Did replacements and refunds as necessary.

RST Fundraising Redmond, WA

Sales Representative 2 Years

Did door to door sales of various fundraising items. Sold various items such as coupon books, first aid kits, calculators, and others. Worked as private contractor.

Taxi Driving at 3 Local Companies Medford, OR

Taxi Driver 2 years

Pick up and drop off of customers. Making deliveries for hospitals. Transporting of wheel-chair customers. Making various other deliveries for hospitals, pharmacies, and customers Handling of cash, filling out charge slips. Making end of day reports. Worked as private contractor.

Adecco Temp Services Beaverton, OR

Technical Support Representative 6 months

Technical phone support for Symantec contact management software product. Applied knowledge of PC computer and software product in solving problems with program when it would not run or caused errors. Normal program functionality support offered on 900 line.

Greyhound Bus Lines Medford, OR & Klamath Falls, OR

Customer Service Representative 2 years

Quoting schedules and fares to customers on phone and in person. Selling tickets using computer. Handling baggage, helping drivers, announcing schedules on PA system and training of other representatives. Did Sales of package express. Did Day end of day closing of books.

Education: Oregon Polytechnic Institute Portland, OR

AAS in Engineering Technology 1986-1988

Portland Community College Portland, OR

Two terms of courses in Programming 1988-1989

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