Administrative Assistant Customer Service
Resume:
Brooklyn, N.Y. 112**-***-*** 4945
**********@*****.***
Polina Byalik
Objective To gain a position with a company, in which I can grow, and utilize my education to gain experience and prosper in my field of interest.
Experience June 2011- Present
Mega M LLC Brooklyn, N.Y.
Administrative Assistant
• Accounts payable and receivable; (keep track of payroll and invoices)
• Communicate with the back office via email and telephone.
• Provide costumer service to clients.
• Establish payment plan programs for debtors.
• Monitor client accounts to ensure compliance.
• Prepare monthly excel reports, detailing collection activities.
• Collect payments and post accurate records of charges and receipts into computer system.
September 2010 – May 2011
St. Johns Speech & Hearing Center Jamaica, N.Y.
Clinical Practicum in Speech Language Pathology
• Provided language therapy to a 10 year old girl. Worked on phonological awareness skills, central auditory processing skills, writing and reading skills.
Aug 2009- May 2011
National Debt Relief Group /Eagle One Manhattan, N.Y.
Administrative Assistant
• Handled a large volume of phone calls.
• Assisted clients with all and any customer service issues.
• Kept track of all payments coming in from clients.
• Accounts payable and receivable; (keep track of payroll and invoices)
• Communicated with the back office via email and telephone.
Education September 2008 – May 2011 St. John’s University Jamaica, N.Y.
• B.A – Speech Language Pathology / Audiology
Additional Skills
• Fluent in Russian.
• Self-Motivated.
• Excellent verbal and written communication skills.
• Expert computer applications, Excel, Microsoft Word, 49 WPM.
• Detail oriented, competitive, efficient and effective.
• Able to multi-task.
Awards St John’s University Deans List 2010-2011
Contact this candidate