Administrative and Desktop Experience

Amour Nathalie Wright

**** * ******* ** #***, Gilbert, AZ, 85234

Cell 480-***-****

*************@****.***

Career Profile:

Office Support Professional with strong organizational and interpersonal skills, able to multi-task a variety of responsibilities and challenges.

Related Skills:

 Microsoft Access Outlook Excel PowerPoint Microsoft Word Visual Basics Programming

 Financial Accounting Customer Service Trainer Written Communication  Filing BookkeepingTax

EDUCATION:

Mauritius Chamber of Commerce and Industry, Republic of Mauritius

• Associates Degree Computer Science

Private Secondary School, Republic of Mauritius

• Certificate to Teach - French Literature and Principles of Accounts

Language Fluency: French and Creole as a 1st Language. English as a 2nd language.

WORK EXPERIENCE:

H&B Blocks- contract 2009 - Present

Tax Associte

• Prepare Tax refund

• Work with H&R Block software

• Work with Customer as well as Answer call

New Leaf Company (previously PREHAB) - Mesa, Arizona

Therapeutic Foster Parent

Type of Business: Rehabilitation Center 2005 – 2008

B&B Services, Inc. - Mesa, Arizona

Administrative Assistant / Computer Consultant 2007 - 2008

Type of Business: Bank Repossession Home Contractor business

• Developed Tracker Software using Microsoft Access; Software installed on 3 Personal Computers / 1 as server.

• Office clerk: mailing, printing, filling,

• Retrieved picture from digital camera / Created folder

• Sent images utilizing the internet according to Banks’ standards

• Report to owner to meet the needs of the staff

• Provide Customer Service / Conduct Financial Transactions

Formation Recruitement Conseil en Informatique - Republic of Mauritius

System Analyst/ Microsoft Office User Specialist (MOUS) Trainer 1999 –2003

Type of Business: Software Counseling/Training Program

• Analyze client needs-Create / Test / Implement software using database

• Install software into customer’s personal computer

• Personally train customer on software (Excel, Word, PowerPoint, Outlook, Access, VBA, VB)

PentaFour Ltd – Republic of Mauritius

System Analyst Programmer 1997 – 1999

Type of Business: Programming Company

• Analyzed client needs- Maintenance / testing on already created software

• Install software into customer’s personal computer

• Personally train customer on software (Excel, Word, PowerPoint, Outlook, Access, VBA, VB, Foxpro,Java)

• Managed Software

Amour Nathalie Wright

1001 N Gilbert Rd, Gilbert #716, AZ, 85234

Cell 480-***-****

*************@****.***

CERTIFICATE

HRB Course

• B3 - Basic Building Block3

• Certificate of Credit Bank Agency Training .

• Certificate of Credit E-signature .

• Certificate of Credit Ethics, Emphasizing EITC Due Diligence .

New Leaf (previously Prehab)

CPI / CPR

Formation Recruitement Counseil en Informatique (Rep. Mauritius)

• Microsoft Certified Professional – Visual Basic

• Microsoft Access 2000

• Microsoft Excel 2000 Expert

• Microsoft PowerPoint 2000

Maingard Piat Association (Rep. Mauritius)

• Certification Train the Trainer

Industrial and Vocational Training Board (Rep. Mauritius)

• Certification Trainer Information Technology Level 3

KNOWLEDGE

Mesa Community College

• Bookkeeping Theory & Practice at GPA of 4.00

REFERENCES AVAILABLE UPON REQUEST

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