Customer Service Administrative Assistant

Lucina Joseph Cherupully

Suite ****, *** Webb Drive, Mississauga, ON, L5B 3W4

647-***-**** ***********@*****.***

OBJECTIVE

With over ten years of Administrative experience and exceptional skills, I am currently seeking a position as Purchase / Administrative Executive/Assistant. A self-starter, with the ability to achieve results and balance multiple work assignments under minimum supervision, I am excited by the prospect of a new challenge for the right organization.

SKILLS

Languages: English, Hindi (excellent written and spoken)

Computer Skills: Advanced MS office with MS Word, Excel, Access, PowerPoint & Outlook

EXPERIENCE

2010-Present ANIL K SHARMA, CGA MISSISSAUGA, ON

Administrative Assistant (Volunteer)

• Type correspondence, reports and other documents

• Maintain office files

• Open and distribute the mail

• Coordinate repairs to office equipment

• Maintain confidential records and files

• Maintain records of decisions

• Arrange for payment of honorariums

• Prepare correspondence for Board members

• Prepare documents and reports on the computer

• Schedule Board meetings

• Prepare agendas for Board meeting

2005-2010 SAS POWER INDUSTRIES, FZC MIDDLE EAST

Purchase Executive

• Processed purchase orders by liaising with suppliers or principals.

• Ensured all purchase are approved within mandated guidelines

• Avoided overstocking by working with warehouse manager on slow moving inventory

• Tracked annual purchasing commitments to principals.

• Sourced local and overseas for new goods not supplied by regular principals/suppliers

• Arranged air and sea freight and liaise with forwarders on services and costs

• Managed the local and overseas purchase enquirers.

• Ensured insurance declaration is done for purchases

• Processed GRN (Goods Received Note) and arranged payment to suppliers

• Cost the goods purchased to ensure that all costs incurred are kept within control

• Organized the purchasing team to ensure even workload, coverage of duties and training

• Reviewed regular processes to streamline, improve throughput and reduce paper work

• Ensured seamless integration with logistics/warehouse and customer service

• Assisted in the training of new purchasing staff within the company

1998- 2005 HIGHER COLLEGES OF TECHNOLOGY MIDDLE EAST

Receptionist/Secretary

• Answered telephones and gave information to callers, take messages, or transfer calls to appropriate individuals.

• Arranged conferences, meetings, and travel reservations for office personnel.

• Composed, typed, and distributed meeting notes, routine correspondence, and reports.

• Greeted visitors and callers, handled their enquiries, and directed them to the appropriate persons according to their needs.

• Mailed newsletters, promotional material, and other information.

• Scheduled and confirmed appointments for clients, customers, or supervisors.

• Set up and maintained paper and electronic filing systems for records, correspondence, and other material.

• Collected and disbursed funds from cash accounts, and kept records of collections and disbursements.

• Conducted searches to find needed information, using such sources as the Internet.

• Coordinated conferences and meetings.

• Operated new office technologies as they are developed and implemented.

• Contributed to committee and team work.

• Operated electronic mail systems and coordinated the flow of information both internally and with other organizations.

EDUCATION

• 2002-2003 HIGHER COLLEGES(International Computer Driving License) UNESCO, CAIRO

• 1985-1986 HARATHIYA VIDYA BHAVAN(PG Diploma in Computer Science) KERALA, INDIA

• 1982-1985 UNIVERSITY OF KERALA (Bachelor of Science in Physics) KERALA, INDIA

REFERENCES

Upon Request

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