Manager Quality Assurance

KENNY EPPLE

**** ******* ****, *********** ** ***21, 423-***-****, *******@*****.***

DISTRICT MANAGER (SUPERVISOR)/ DIRECTOR OF OPERATIONS

Highly successful results-oriented professional offering valuable operational experience gained in the competitive restaurant field. Industry knowledge includes food safety programs, recruiting, training and mentoring programs for management. Payroll and human resource set up for new or improving companies. Overseeing the design and construction phases of development for new stores, kitchen engineering for optimum equipment placement for better flow of food. POS set up and training for new management and crew. Accomplished negotiator for lower vendor pricing and re-negotiating lower costs for existing contracts. Strong communication skills and ability to develop tracking programs that can help identify areas of opportunity. Areas of expertise include:

• Quality Assurance & Company Compliance

• Relationship via Management

• New Business Development

• Training & Teamwork Emphasis

• Analyzing Opportunities For Maximum Profits

PROFESSIONAL EXPERIENCE

2010-2011 Sonic Drive-In District Manager, South Carolina

2008-2010 Director of Operations for a new franchise During this time I opened five stores within eighteen months. I helped oversee the construction process of the stores and was responsible for reviewing and making changes to the architectural plans for all of the stores. I also designed a new kitchen layout. I was instrumental in negotiating with the four biggest radio stations, in the Philadelphia Market, a media plan that saved more than $250,000.00 over what our media partner was able to do. I was also instrumental in developing an employee handbook and structuring the company policies and procedures. I grew the company from one store and 70 employees to five stores and over 300 employees in eighteen months.

2008 New Store Opening Team Leader I recruited and trained a group of over twenty that was the “go to” team of choice for the New Market Franchisees, primarily in the Northeast. During this time I helped set new standards and expectations for how a new, high volume opening should be executed. I helped open many of the highest volume stores with great success and exceptional service times. Including; Bensalem PA, Waretown NJ, Rio Grande NJ and Kennewick WA. During this time I was responsible for opening 13 new stores, all with great success. In my career I have personally opened 24 new restaurants.

1996-2008 I started my career as an assistant manager in Etowah TN. Within six months I was promoted to General Manager of a Sonic in TN. After two years I again was promoted to Area Supervisor of eight stores in state of Tennessee. I was also a member of the Co-Op Board.

1992-1996 The United States Army; I joined the Army and was assigned to the 101st Airborne in Fort Campbell Ky. During this time I was selected for Air Assault School and Ranger School. My next assignment was with the United States Army Honor Guard, located at Arlington National Cemetery. During this time I was selected to become a member of the Secretary of Defenses’ Personal Honor Guard, at the Pentagon.

1988-1992 United States Marine Corps; I joined the Marine Corps fresh out of High School. Upon graduating boot camp at Parris Island I was selected to be part of the, Hostage/ Rescue, Anti-Terrorist Teams, Europe. After arriving back in the United States at the end of 1991, I was sent to the First Marine Division and participated in Operation Desert Storm and the taking of the Kuwaiti International Airport.

EDUCATION

ASSOCIATES IN LIBERAL ARTS, COMMUNITY COLLEGE OF NORTHERN VA, WOODBRIDGE VA