Quality Assurance Engineer
Resume:
Current Location Visa status/ Relocate Email/phone
Los Angeles H4(Sposnsorship required)/Yes **.*******@*****.***
SAKSHI ARORA
www.sakshiarora.com
Experience Summary
• 3-years of Quality assurance experience in Telecom Industry for AT&T UVerse Mobility retail Testing and Dubai based Etisalat.
• Experienced in Manual and Automation Testing.
• Hands on experience on Automation tools SELENIUM and QTP.
• Scripting knowledge of Unix and VB
• Sound knowledge of CSS, JavaScript, XML, HTML, JQuery.
• Sound knowledge of Relational Databases (RDBMS).
• Experienced in Application support on Siebel CRM for Dubai based Etisalats’ Indian foray
• Managed full QA STLC cycle as group lead for 6 months.
• Extensive experience in requirements definition and quality assurance.
• Experienced in planning and execution of tests from individual functional tests to large system wide tests (SIT, UAT) along with regression suites
• Detailed understanding of project plan development, test plan development, test case, and test data review and test automation.
• Hands on experience on testing and defect management tools HP QC, HP SM and CQ
• Testing of Core business applications including Client-Server & Web-based n-tier Architecture with exposure to diverse business domain.
• Considerable skill in analysis, solid decision-making and problem solving
• Skill in understanding the clients' needs, establishing credibility and building client relationships
Professional Experience
1. SYSTEM TESTER (NOV 2010 – DEC, 2011) TECH-MAHINDRA QA - AT&T
• Analyzing Test documents like SR, BR and HLD, for project requirements
• Test Planning,Test Design and Test Cases writing for parallel activities like Functional Testing, Regression testing, Emergency fixes and Rapid deployment.
• Test execution cycles across major platforms and browsers I (phone, I pad, Internet Explorer, Safari and Chrome)
• Smoke ,Sanity testing and Integration Testing - by coordinating with other vendors/team like Amdocs and Accenture.
• Analyzing test results by Unix data by reading the APIs request and Response results.
• Back end testing using Oracle Toad.
• Mobile testing for high level based scenarios.
• Defect management with tools like Clear Quest, Quality center and Spectrum.
• Developing test case execution Traceability Matrix, Review Records defect Matrix, test summary and test package,Impact analysis doc and Review comment logs.
• Interacting and learning middle wares and third party system to reduce time delays due to dependability.
• In charge of Automation Team for Regression Suite using Quick Test Pro (QTP).
• Provided 24x7 support during execution period and project spikes to meet the timely delivery
• Actively participate in daily Agile Scrums and project planning meetings
• Presentation and Demos to AT&T Business and Technical Teams.
2. SYSTEM INTEGRATION TESTER (NOV 2009 – NOV 2010) ETISALAT (MS INDIA)
• Worked closely with developers, customer support team and application support teams.
• Member of Managed Services team for Siebel CRM operational support.
• Performed unit and component level testing business components of Siebel Modules like RMS, PRM, SM and PM
• SIT and UAT team member during production launch E2E business testing.
• Incident management incharge for assigning, managing and troubleshooting service requests using tool HP Service Management.
• Defect management and tracking using Jira.
• Demos and presentation to EDB client & their members of marketing and sales force on working of Siebel Tool.
3. ANCHOR ELECTRICALS LTD (JUNE 2009 - NOV 2009) TEST ENGINEER
• Developing and maintaining test plans and test cases to ensure quality of software.
• Regression Testing execution and validation.
• Maintaining Test Results, Review Records and Test packages.
• Following up with development team for Bug reporting.
• Requirement Analysis for new Functionality.
4. CLEARPATH TECHNOLOGY (JUNE 2007 - OCT 2007) TEST ENGINEER – INTERN
• Requirement Analysis from AD and HLD docs.
• Test Case preparation and test Designing
• Test Execution and Log management
• Reviewed best practices and provided my feedback to fine tune the system.
Technical Summary
Database Oracle, Toad
OS Windows, Unix and Mac
Environment Web, Client -Server, Siebel,Mobile
Defect Management HP Quality Centre, ClearQuest, HPSM, JIRA
Testing tools HP QTP, VB Scripting, Selenium , JUnit, Eclipse, TestNG
Educational Summary:
Bachelors of Engineering (Computer Science) with GPA 3.5
Maharishi Dayanand University, India
Achievements:
• Attended 18 days Internal Siebel 7.7 Developers Training (Summer 11)
• Siebel Technical and Functional Training Certification (Summer 11)
• QTP and Selenium Trained (Summer 11)
• Won Quarterly Performance Award[Tech Mahindra] (Winter 11)
• Robotics Competition-Techfest 2007-08(NSIT Delhi). (Spring 08)
• Dance/Cultural - Team Manager (2006-08)
References:
Available upon request
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