Active Directory Network

Donald Coates JR

** ***** ***** ** ******** NH **874

*******@*****.***, 978-***-****

Education:

A+ Certification 2003

Security + Certification 2009

Navy Leadership School 2008 (work center supervisor)

Jnetcore (US Navy network administration school) 2005

IT A School (US Navy IT training) 2003

Summary

I served ten years in the US Navy. I achieved the rank of IT2 or E-5. In that ten years I acquired many IT skills moving from a bench tech to a Systems administrator. At the end of my naval career I ran a network with 8 servers 2 routers 3 switches and 2 Cisco Pix firewalls. I maintained their access lists and open and closed ports as needed. I was the active directory and email admin. Making accounts and putting them into organizational units that applied the policy required to maintain navy standards on the account. Also with in the account creations we mapped home directories and set email disk quota’s I was also responsible for everyday trouble calls for break fix issues. Since I have left the military I have worked at various places as a Systems administrator. I have negotiated the purchase of several pieces of equipment and software managed all infrastructures to a Wan consisting of five locations. I managed all vlan and phone systems to work at peak optimization. I configured and wrote policies and procedures to comply with Hippa standards. I wrote the standing operating procedures to train medical personal to load all information into new EMR systems and maintained connectivity of all medical equipment with the electronic medical record data base.

Technical skills: Windows XP, Windows Vista, Windows 7, Windows server 2003, Unix Solaris 9, Active Directory, Microsoft Exchange 2003, Thin Clients, Cisco Routers, Cisco Switches, Cisco, firewalls, printers, Office 2010 VPN technology: Log me in office communicator 2007 remote tools. Microsoft SCCM server 802.1x authentication, EMR systems, Batch file creation, and GPO editing Vendor management, Hipaa, Symantec backup exec 10, Mac, Wan technologies, printers, Terminal services, Nessus, wire shark, hyena

Experience: WHDH-TV 5/12-9/12

Network Specialist

• Reimage machines

• Add routes to core switches

• Back up databases as well as servers

• Troubleshoot end user issues.

• Deploy blackberry’s and maintain them on the bes server

• Mobile device troubleshooting deployments fixes.

• VPN troubleshooting end users connections

• Create batch files to assist users in moving data around.

• Create batchfiles to assist in disk management to move files from one drive to another.

Spindel eye associates 7/2011-4/2012

Systems Administrator

• Server management Maintain and keep 6 servers 4-200*-*-**** servers from going down.

• Exchange server Move exchange data bases both mailbox and public folder store to different drives to maintain space and integrity of the database. Create and move mailboxes. Run utils to defrag and maintain the database. Create distribution lists and contacts to make auto forwards for users upon request.

• Active directory Create accounts change passwords unlock accounts Create Organizational units to apply policy to user groups. Create batch files for mapping drives and keeping system time constant.

• Maintain a backup server to protect company data. Maintain print spoolers DHCP address negotiations DNS server, 2 SQL servers which handle our EMR service with vendor assistance. Maintain an exchange server with all maintenance using edb utils. Use a Baracuda spam filter to monitor and block spam. Manage 3 domain controllers with Active directory implementing group policy for ease of network user and computer management. Creating OU’s to enforce GPO to specific groups of users.

• Maintain routers and switches open and closing ports configuring subnets and vlans and implementing VPN access. Program switches with port security Vlans and QOS to allow phone support. Set up static routes for network connectivity between sites. Manage access lists to maintain network security and allow some vendor access while maintaining hippa standards. Speak with vendors to maintain connectivity to a 5 site MPLS wan. Use wire shark to trace packets to troubleshoot network connectivity issues. Use nessus to scan for network vularabilites

• Install new medical equipment I was able to install several camera devices without vendor support saving the company for the vendor call.

Conduct an IT Hardware and software inventory and create an spreadsheet for a tracking system.

• User training help train users on basic computer use and safety the use of the EMR data base and how to transfer data from the medical devices to the EMR systems without incident or loss of data

• Hippa Security Compliance Create a security policy manual to comply with Hippa standards.

• Budget control attended meetings to help plan the next quarters IT budget and project plan.

• Software inventory cataloging and remote administration using hyena software.

• Convert users from Windows XP to Windows 7.

• Upgrade Users from Office 2003 to office 2010

• Manage vendors of the Electronic Medical Reporting systems: Help manage 2 vendor systems from going down When they go down help vendors troubleshoot and get it back in a timely manner.

• Negotiate the purchase and implantation of network equipment hardware and software.

• Independent consultant 1/2011-7/2011

• Install PC’s as part of the refresh program. This entailed uninstalling old PC’s changing tracking information of the old asset and installing and tracking the new asset.

• Install IT equipment through the work order program. This entailed installing IT equipment that was ordered by the department.

• Put machines into active directory after image so they would have permissions to join the domain

• Updating users from windows XP to windows 7(64)

• Upgrade users from office 2003 to office 2010

Enterasys 5/2010-1/2011

Helpdesk Co-op

• Windows 7 Trouble shoot issues with windows 7 until issues are resolved. Train new users on differences with windows 7 image machines with windows 7.

• SCCM server Assign user’s and machines to packages for download.

• Blackberry activation’s activating and setting passwords in the bes server also activating the phone for use for the end user.

• VPN Help users re-establish VPN connectivity after loss.

• 802.1x authentication help users download and manage certs for VPN and authentication to the network.

• Remote in to user machines to assist with troubleshooting when network or vpn connectivity was not always available. Using log me in software

• Active directory manage user accounts change permissions and unlock user accounts as needed by the user and company permissions.

United States Navy

Compatreconwing five 2008-2010:

• Network administrator to an legacy secret router protocol network (siprnet) which contained 1 windows 2003 servers 2 Active Directory domain controllers 1 exchange server 2 Unix Solaris 9 servers 2 Cisco routers 1 pix firewall 15 windows 2000 pc’s and 5 Lexmark printers.

• Maintain network infrastructure to all networks including subnets and access lists.

• Cisco Pix firewall open ports on the pix firewall to allow connectivity to the fleet for programs such as fleet messaging and chat.

• Cisco switches configure ports for ssh open ports that were shut down due to port security violations.

• Cisco routers configure the next hop due to static route.

• Active directory created user accounts and groups giving access permissions to the siprnet classified network. Also creating email accounts and home

• Lead Tech over Joint World Wide Communications system (JWICS) the US Navy Top Secret Network containing 5windows XP PC’S,1 Cisco Router and 1 HP printer. I loaded crypto made sure all static route updates were completed maintained user and email accounts. I also set static routes to the next hop due to clearance level of the circuit.

• Create Ghost images from standalone machines for use throughout the network.

Navy War College 2005-2008

• Lead Tech to the Siprnet containing 500 classified nodes running windows 2000, XP, or thin client software. Providing desk side support and maintaining connection of the thin clients to the Citrix server. Manage up to 20 techs in support of the Secret network Making overall decisions on all desktop thin client and Citrix sessions.

• Help desk watch Supervisor Managed 3 techs on the help desk and deployed up to 50 techs to locations where users had issues of various IT capacity. Resulting in user satisfaction level of an above normal capacity.

• Assistant Leading Petty Officer to computer repair shop Managed 10 techs to repair image and deploy computers printers and thin clients to up to 7000 users throughout the 2 mile landscape of the campus. Bringing down the number of tickets in the queue of the maintenance shop by over 50 percent.

• Write subordinates evaluations write an deliver a fair evaluation of subordinate and ensure they signed and understood where they were at a command level.

• Helpdesk manager manage all aspects of the help desk maintaining military discipline and precision on a 5000 node network managing up to 50 techs and 4 help desk personal.

• Training petty officer Train all US Naval IT personal on aspects of the network and basic computer use to maintaining trouble call logs.

USS LaSalle 2005-2005:

• Message Center Watch Supervisor supervised 2 techs during under weigh deployments from Gaeta Italy to Norfolk VA.

USS Mount Whitney 2003-2005

• Message Center Watch Supervisor Managed 4 to 6 techs providing message traffic support to 2000 Ships Company.

Volunteer work

Agape Community Jan 2011 Tech refresh

• Provided information on older technology then purchased newer equipment. Installed and created a wireless network. Provided data transfer services with zero loss of data. Backing up and transferring all community data onto all new equipment. Trained the intern responsible for maintaining the network on what information was important to maintain with in the network. As a result this created user accounts of various account levels providing a better more secure service for the network. Trained all users on Windows 7 and office 2010 providing a better understanding of the new technology involved in the new network.

Security: Top Secret Single Scope Background Investigation (SSBI).

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