Customer Service Supervisor

Terrance T Burton

**** ********* **. *** *

Augusta,Georgia 30904

United States E-mail: ***********@*****.***

Home: (706) - 6197209

Work: (706) - 4326393

Work Experience 4t's Computers (02/01/2009 - 10/31/2011) - Computer Technician

Augusta, Georgia United States

Supervisor: Mr. Thompkins - 706-***-****; Contact:Yes

Salary: $10.00 per hour

Hours per week: 40

Duties: Responsibilities included preparing store to be opened on a daily basis, selling of computers and computer parts, refurbishing pc and fixing customer pc when brought in.

Sitel Corp. (07/05/2007 - 02/01/2009) - Customer Service Representative

Augusta, Georgia United States

Supervisor: Ms. Broadwater - 706-***-****; Contact:Yes

Salary: $8.37 per hour

Hours per week: 40

Duties: Verizon Wireless Project

Assist customers with explanation of charges, processed payments and completed new activations of service.

Blue Cross Blue Shield Project

Assisting members with locating providers as well as services, hospitals and group practice in there states.

U.S. Army (09/12/2007 - 05/01/2009) - Signal Support System Specialist

Augusta, Georgia United States

Supervisor: U.S. Army - N/A; Contact:Yes

Salary: $1,501.00 per month

Duties: Installs, operates, and maintains designated radio and data distribution systems. Maintains selected electronic devices. Performs Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment. Prepares maintenance and supply requests for unit level Signal support. Operates and performs preventive maintenance checks and services on assigned vehicles. Installs, operates and performs preventive maintenance checks and services on power generators.

Rugged Warehouse (01/01/2006 - 07/01/2006) - Cashier

Augusta, Georgia United States

Supervisor: Ms. Tammy - N/A; Contact:Yes

Salary: $6.25 per hour

Hours per week: 30

Duties: Responsibilities were folding and hanging clothes in appropriate areas, and being a cashier.

Goodwill Industries (02/01/2002 - 04/01/2002) - Pre-Sorter

Augusta, Georgia United States

Supervisor: Ms. Brown - n/a; Contact:Yes

Salary: $6.75 per hour

Hours per week: 25

Duties: Responsibilities included presorting and sorting through mass amounts of containers, accepting charitable donations and carrying heavy loads of equipment.

Education Technical School

Augusta Technical College (09/01/2006 - Still Attending)

Augusta, Georgia

United States

Degree: - Major: Computer Programming

GPA: 2.0

High School

Academy of Richmond County (09/01/2001 - 05/27/2005)

Augusta, Georgia

United States

Degree:

GPA: 3.0

Additional Information Certification - A+ Essentials (02/23/2012)

3200

Measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for technical understanding of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

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