Software Design Engineer

GLENN S. WILLIAMS

*** **** ******** *****

Seneca, South Carolina 29678

Email: ********@****.***

Cell: 864-***-****

TECHNICAL EXPERIENCE

****- ******* ***** ******** ******** GUARD

AIR DEFENSE COMMAND, CONTROL, COMMUNICATIONS, COMPUTERS AND INTELLIGENCE TACTICAL OPERATIONS CENTER ENHANCED OPERATOR/MAINTAINER

• Supervised and assisted in the preparation for movement, emplacement, initialization and operator/organizational level system maintenance of the C4I system.

• Performed on-line/off-line Common Hardware-Software diagnostics and fault isolation programs.

• Emplaced, operated and maintained LAN, WAN and remote video displays.

• Established, supervised and participated in unit level training for crew certification programs and Air Defense exercises.

1993 -1995 15TH FORWARD SPT BATTALION, FORT HOOD, TEXAS

BATTALION SECURITY MANAGER

• Implemented and managed the Computer Accreditation Program by conducting a battalion wide inventory of existing computers and computer systems, overseeing the issuing of new computers and managing a databases containing information of all installed software to help prevent software piracy.

• Created and maintained databases essential to the Personnel Security Program, Classified Documents Control, and Access Control Registers and provided ad-hoc reports as necessary.

OTHER RELEVANT EXPERIENCE

• Resolved moderately complex technology issues by performing software and hardware troubleshooting procedures

• Updated driver programs, replaced corrupted files, and reformatted hard drives.

• Performed computer upgrades by installing additional RAM memory, installing network cards and installing and configuring associated hardware (printers, network routers, cameras, etc) and software.

• Utilized applicable technical manuals and vendor support sites to accomplish memory upgrades, and installing additional internal/external hardware as well as resolving other technical issues.

• Performed research to determine which type of system(s) best met our needs and to prevent any compatibility issues which might arise.

EDUCATION

Bachelors Degree, Software Design Engineering, Grantham University, April 2008

Air Defense Command and Control System, Fort Bliss, Texas 2005

Leadership Development Course, Fort Hood, Texas, 1985

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