Amanda L. Fratturelli
** **** ******, *****, *** Hampshire 03079
Mobile 603-***-**** • ******.****@******.***.***
Citizenship: U.S. Clearance: Secret, (Current as of 07/2009)
Technology Skills
All Microsoft Office applications 2007+, including Microsoft Outlook and OneNote 2007, Visual Studio 2005/2008, InfoPath 2007, Visual SourceSafe, BizTalk Server 2006, Visio 2007, SharePoint Server 2007, WinDiff, brief familiarity with Team Foundation Server and Oracle, SQL Server Management Studio 2008, AS400/Genius/GWSIS, Adobe Creative Suite 3 (Photoshop, Illustrator, Dreamweaver, inDesign), Visual Basic, jGrasp, open source NetBeans, ASP, ASP.NET, C, C#, HTML/CSS, JavaScript, Linux, Unix, Solaris, FTP Explorer, Remote Desktop, IBM Rational ClearCase & ClearQuest, Crystal Reports, Skype.
Education
University of New Hampshire, Manchester, NH Sep 2003 – May 2007
Bachelor of Science in Computer Information Systems
Deans List, 2006
Tested new software product through UNH at ReneSys in Manchester, NH for tracking users over the Internet enabling them to communicate live through similar websites using a web based application (Feb-Jun 2007)
Spring Internship/part-time paid position at Spaceflight Systems Corporation
Work Experience
Merchants Automotive Group, Hooksett, NH Apr 2010 – Present
Software QA Analyst
Responsible for overseeing entire defect tracking and testing process, performing manual testing on LeaseWave (web-based) application, running existing Excel test scripts on a Unit/Integration level and documenting results using Axosoft Bug Tracker. Hosting meetings for test/development teams, attending IT Steering Committee meetings weekly, communicating with end users to test reported issues, as well as monitoring the database to maintain all defects.
BAE Systems, Nashua, NH Jul 2009 – Mar 2010
Software Configuration Control Coordinator
Specialized in software configuration management, completed software builds, worked with media on classified Solaris and unclassified Windows based system, current U.S. Secret Security Clearance as of 07/2009. Used Microsoft Office applications to analyze, create and verify documentation, document management via SharePoint, used IBM Rational ClearCase and ClearQuest to run Crystal Reports and update software change requests, running commands on Solaris system, hosted meetings to discuss software change requests for specific baselines.
Liberty International Underwriters (Liberty Mutual), Portsmouth, NH Oct 2008 – Jun 2009
Software/Systems Engineer
Worked on Development team, migrating to the Architecture & Technology team, accepting requests via Mantis Bug Tracker for changes to the Underwriting Workbench insurance forms, implementing the changes through coding/debugging in Visual Studio using C#, checking form templates in/out through Visual SourceSafe, performed manual SIT, integration, regression and smoke testing with test team. Responsible for deployment of new software releases through SQL Server Management Studio, importing/exporting .MSI and Binding files using BizTalk Admin Console and logging into different environment servers through Remote Desktop. Documented deployment instructions, created Visio diagrams for mapping environment configuration, and communicated daily via AT&T Teleconference, WebEx and in-house meetings with our London IT and Belfast, Ireland teams.
Fences Unlimited, Inc. & The Stove Shoppe, Windham, NH Jan 2008 – Oct 2008
E-Commerce Web Designer & Graphics Designer
Re-designed company website adding e-commerce capabilities, designed flash banner with help from Main Street Host web hosting of NY, updated informational pages daily, ran reports through LiveStats, and designed print ads using Adobe Creative Suite 3 (Illustrator, Photoshop, inDesign & Dreamweaver).
Autodesk Inc., Manchester, NH Aug 2007 – Dec 2007
Web User Interface Developer
Developed and coded (using HTML and UI editor) internal web pages for Autodesk’s Student Community website for education and communicated with students/faculty worldwide needing assistance with registering and using the interactive website.
Spaceflight Systems Corporation, Bedford, NH Feb 2007 – May 2007
Web Designer, Internship
Re-designed and developed company website coding in HTML/CSS, maintained backup systems on multiple servers, administered and updated e-mail and employee accounts.