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Customer Service Medical Billing

Location:
Watertown, MA
Posted:
September 07, 2012

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Resume:

Lorena De Oliveira

**A Taralli Terrace

Framingham, MA 01702

508-***-**** /508-***-****

**********.******@*****.***

SUMMARY

Dependable, determined Medical and Coding Professional with over 6 years of customer service experience. Organized with the ability to multi-task and work well in a hectic environment. Multilingual – Fluent with English, Brazilian Portuguese and Spanish. Proficient with Microsoft Office. Certified in CPR and AED.

MEDICAL BILLING /CODING SKILLS

CPT-4 Surgical Coding

CPT-4 Non-surgical Coding

ICD-9 Coding

HIPPA Standards

Pathophysiology

Medisoft

Medical Administration

Medical Billing Procedures

Medical Insurance Claims

Medical Terminology

EXPERIENCE

HealthDrive, Newton, MA 2012

Health Insurance Verification Specialist

• As an extern, organize and file patient information, perform correspondence, data entry, mail processing

• Perform insurance verification utilizing proprietary software, by making phone calls to the respective insurance companies

• Research out of network providers

• Observe HIPPA compliance by following confidentiality protocol when working with patient information and financial records

BRP Building and Remodeling Pros Inc., Framingham, MA 2010

Secretary

• Entered data into QuickBooks

• Entered and scanned any other information and receipts into the computer

• Sent faxes, answered phone calls

• Maintained office environment

Dunkin Donuts, Natick and Framingham, MA 2007 - 2010

Cashier

• Prepared drinks and food

• Maintained clean environment

• Stocked food supplies

• Displayed excellent customer service skills

EDUCATION

American Career Institute, Framingham, MA, 2012

Master Certificate in Medical Coding and Billing



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