Engineer Pvt Ltd

RESUME

VELMURUGAN.C ADDRESS:

Mobile: +91-988*******-**/25, Rani Anna Nagar

E-mail :************@*****.*** k.k.nagar,

Chennai - 600 078.

Objective :

Interested in a challenging and responsible opportunity, where my experience, education, skills and abilities will be an asset.

Seeking a work environment which provides professional and personal growth.

TECHNICAL SKILLS

• Online technical support to customer for issues related to their software and network through remote and in person.

• Installed and Configured Windows Server Update Services to deploy the latest Microsoft Product updates to Microsoft Windows 2000 , 2003 and XP Operating Systems.

• Installed, configured and troubleshooting Symantec Antivirus console version 10.1.8.

• Client interaction for requirement gathering, technical documentation and defining operating standards and policies.

• Actively involved in resource scheduling, task allocation among team members and co-ordination with the onsite project teams.

• Interacting with various vendors for sourcing products and solutions.

Backup : CA ARC Serve 11.5&12.5, VERITAS Net Backup 6.0

Remote Tools : VNC, Symantec PcAnywhere

Antivirus : Symantec Antivirus console version 10.1.8

Complaints : Remedy 6.3

Mail : MS Outlook & Outlook Express

Software deployment : Radia

PROFESSIONAL EXPERIENCE

Working as resident engineer at SCOPE INTERNATIONAL representing Wipro InfoTech giving technical support to client, playing a responsible role in troubleshooting problems logged by the client company users in Day-to-day Operations of the Bank.

PROFILE: 1

COMPANY : Wipro InfoTech (Franchisee – Crown Solution Pvt Ltd.,)

Client : SCOPE INTERNATIONAL Pvt. Ltd., Chennai.

Position Held : DATA CENTRE OPERATION

Working Since : From December 2010 to till date.

Job Responsibilities

• Implementing critical changes in Wintel servers within allowed implementation period, without any impact to operations

• Performing Disaster Recovery operations (Business Continuity Plan and DR Testing in each quarter).

• Using VERITAS and ARC serve backup Software for taking backup on Exchange Server, File and Printer server, Oracle & Sql Database Server

• Confirmation of backup and restore validity by checking the logs.

• Server DR (Disaster Recovery) tests Monitoring, DB backup and Restoration.

• TRT (Tape Restoration Test) Maintaining monthly Basis using Brightstor ARC serve Ver 11.5 &12.5 and VERITAS Net backup Ver 6.

• Managing Tape Library and Standalone Tape Drives.

• Maintaining the tape movements register and send backup tapes to off-site.

• Server disk utilization monitoring.

• Monitoring download of EBBS reports & Control-D reports.

• Installing and troubleshooting Brightstor arcseve, upgrading versions and licences.

• Handling server related severity tickets & RMS using Remedy 6.3.

• Daily Backup & Restore the data’s and maintaining checklist for backup log.

• Maintaining checklist for all the daily, weekly & monthly activities.

PROFILE: 2

COMPANY : Wipro InfoTech (Franchisee – Crown Solution Pvt Ltd.,)

Client : SCOPE INTERNATIONAL Pvt. Ltd., Chennai.

Position Held : Desktop Support Engineer

Working Since : From July 2010 to December 2010.

Job Responsibilities

• Installation of Windows 2000, Windows XP OS in Desktops and Laptops.

• Installing, configuring and troubleshooting of various application / software’s through Radia Client.

• Trouble shooting, configuration and maintenance of standalone and networked systems.

• Installing Configuring and Troubleshooting Outlook 2003 on 2000 and XP machines.

• Installing and configuring Symantec Antivirus client in host systems.

• Taking care of Antivirus Management like Installation of Antivirus clients and Servers. Checking whether it is being updated.

• Installing, configuring and troubleshooting banking related Applications.

• Adding workstation to AD Domain (OU).

• Domain Configuration and Quality Checking.

• Change Request planning and implementation on site.

• Supporting for BCP & Change Incident Management.

• Troubleshooting System problems through remotely using Tight VNC Tool.

• Handling Incident & Request Management using Remedy Tool Ver 6.0.

• Working in Multi vendor environment, co-ordination with other vendors depends on issues.

• Ensure maintaining of service level agreements (SLA) with the business.

• Quality Checking

• Upload the data to client Tool.

Educational Qualification :

Year

Course

Institution

Board/University

2007 – 10

BE(EEE) Thangavelu Engineering College Chennai-600 096

Anna University

2005 – 07

Diploma

(ECE) Thiru Seven Hills Polytechnic College

Chennai-600 095

Technical Board

2003 – 04

Higher Secondary

JRK Matriculation Higher Secondary School

Chennai Tamil Nadu State Board

Final year Project

Title : Doubly Fed Induction Generator Based Wind Farms

Period : January 2010-March 2010

Software Exposure :

Operating System - Windows 2000, XP, Vista and Windows7

Multimedia - Adobe Photoshop

Technical Training :

Underwent In-plant training at Subsations. Department,Chennai Division, Chennai port trust, Chennai - 600 001.

OTHER QUALIFICATION:

• Hardware and Networking

• Cellphone Servicing

Interpersonal Skills :

Enthusiastic, challenging and innovative.

Quick learner, self-motivated and easily adapt to any kind of situation.

Hard worker with good leadership skills.

Personal Information :

Date of Birth : 07. 12. 1985

Father Name : Chandrasekaran.V

Sex : Male

Marital Status : Single

Nationality : Indian

Linguistic abilities : English, Tamil

Hobbies : Listening Music, Playing Cricket, Browsing.

Personal strength : straight forward, active, co-operative, willing

to help others in need..

Declaration :

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Place: Chennai (Velmurugan.C)

Date :

Contact this candidate