Human Resources Oracle

Lisa Norman

**** ********* ***** *****

Spring, TX 77388

***********@*****.***

Mobile - 281-***-****

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SUMMARY OF EXPERIENCE AND QUALIFICATIONS

Seasoned professional in Human Resources Management Systems with more than fifteen (15) years of experience in Oracle, ADP and SAP system requirements and implementation. Experience includes the following full systems life –cycle areas of expertise:

•Business Requirements Definition

•Project Implementation

•Process Improvement

•Process Analysis

•Systems Conversion & Testing

•Budget Planning and Controlling

•Project Management

•Problem Resolution/Escalation

•Post Production Support

•Configuration Guidance

EXPERIENCE

Exterran, Houston, TX October 2002 to Present

Manager, Human Resources Management Systems (HRMS)

Project Implementation Manager Human Resources

Progressive experience with responsibility for managing and coaching a cross-functional team of four (4) HRMS Analysts and technical personnel. Focusing on the continued refinement of Oracle HR, Oracle Advance Benefits and ADP Payroll systems to comply with and enhance Exterran’s business requirements (a company with annual 2009 income in excess of $2.7 billion). Working collaboratively with all levels of management.

•Successfully designed, tested and implemented company-wide Oracle ERP systems designed to service Exterran’s more than 6,000 U.S. employees

•Manage day-to-day Oracle modules for more than 35 business groups which include 12,000 active employees and contractors, 6 programs and 50 active benefits plans

•Develop processes and process improvements to create standards for Oracle HR Services

•Establish system security for more than 200 HR users to ensure privacy and data integrity

•Initiated for the first time Exterran’s Oracle Employee Self-Service which led the way for online benefits enrollment culminating in a greater than 80% participation rate

•Led the company’s HR merger and acquisition team responsible for budgeting and creating inter-company interfaces to incorporate all acquiring employees, legacy systems and technical resources to ensure a successful transition in less than 5 months – managed a budget of $10 million – virtually doubled the size of the company

•Implemented ADP Enterprise eTime system and decreased paper time sheets by 40%

•Directed and successfully “went live” Oracle HR systems for Canada - country’s budget averaged approximately $1.3 million

•Act as primary liaison for HR and payroll vendors, working to improve data transmission and interfaces for payroll, benefits and HR

Enron Corporation Houston, Texas September 1991 to April 2001

Senior HR Business Analyst

Worked with the Human Resources Systems. Met with managers and internal customers to determine new or enhanced HR processes that included Oracle Payroll, Oracle HRMS and the in-house timekeeping system.

•Monitored the ongoing maintenance of Oracle HRMS and Oracle Payroll applications serving more than 20,000 employees including needs related to systems requirements, security, security hierarchy, project planning, testing and systems training

•Brokered contracts/agreements with internal IT professionals, business analysts and outside vendors to resolve system problems on a daily basis

•Facilitated New Hire Orientation, training an average of thirty (30) employees per week to properly interface with and initialize their personal data into the Oracle HRMS system

SYSTEMS EXPERIENCE

•Oracle HRMS

•Oracle Self-Service for HR and Benefits

•Oracle Advance Benefits (OAB)

•Custom and Ad Hoc Report Writing

•Oracle Discoverer Reporting

•Business Objects Report Writer

•Oracle Security Configuration

•Oracle Payroll

•ADP Enterprise eTime

•Crystal Reports

•Oracle ADP Connection Views

•ADP PCPW Payroll

•SAP Payroll Support

•SAP HR Support

EDUCATION

B.A., Business, LeMoyne-Owen College, Memphis, Tennessee

REFERENCES AVAILABLE UPON REQUEST

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