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Management/Customer Service/Administration

Location:
Cowichan Valley C, BC, V0R 1L3, Canada
Posted:
March 10, 2009

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Resume:

Ginelle Smith

250-***-****

**** ****** *****

Cobble Hill B.C. V0R 1L3

Email: *********@****.**

Employment History

The Bay Pub, Cowichan Bay, B.C.

Assistant Manager

Bartender/Server (March 2001 - 2003), (Jan 2004 - Sept 2004), (March 2007 - Present)

Assisting with managing and organizing operations for a very high volume establishment

Shift Supervising, scheduling, training employees, leading and problem solving

Bartending and Serving customers in a high volume environment with friendly and professional service.

Responsible for inventory, cash, BC lottery tickets, off sales and opening/closing duties and liquor controls.

The Tides Restaurant, Cowichan Bay, B.C.

Restaurant and Banquet Manager (December 2006 - March 2007)

Assistant Restaurant and Banquet Manager (November 2004 - December 2006)

Managing all Fine Dining Room, Lounge and Banquet operations.

Hiring, scheduling, training and leading of Staff in a professional and pleasant manner.

Responsible for full operation of both the Restaurant, Conference and Banquet facilities.

Reponsible for cash and invoicing, daily cash outs and Staff payroll

Serving and Bartending for Dining Room and Banquet guests in a fine dining atmosphere with friendly and professional service.

Coordinating and organizing Weddings, wine tours, conferences, meetings, dinner parties and many other events.

Problem solving, quick thinking and leading

Wine and liquor inventory, ordering and pickups from stores and local vineyards.

Assisted in the creation of all Wine, Liquor, Dessert, Restaurant and Banquet Menu’s

Assisted with our Executive Chef in selecting items for our Dining Room, Banquet and Conference Menu’s

The Masthead Restaurant, Cowichan Bay, B.C.

Bar Manager/Server (February 2002 - January 2004)

Responsible for inventory and ordering product.

Employee supervising and training with a professional and pleasant manner.

Serving and Bartending for guests in a fine dining atmosphere with friendly and professional service.

Organizing Dinner parties and functions.

Responsible for problem solving, opening and closing duties, day end cash. Key holder.

Employment History…

Melanbee’s Bar and Grill, Duncan, B.C.

Bartender (February 1999 - March 2001)

Serving and Bartending in a high volume establishment.

Inventory, ordering product and pickup, day/night end cash out and opening/closing duties, problem solving and liquor control.

Employee training, and supervising. Keyholder

Ducky’s Restaurant and Pub, Calgary, Alberta

Restaurant Manager (September 1995 - February 1998)

Responsible for full operations of a high volume establishment.

Promoting and organizing events.

Hiring, training and scheduling employees.

Responsible for restaurant and lottery cash, ordering product and inventory.

Bartending, shift supervising, problem solving and day/night end cash outs and opening/closing duties.

Responsible for deposits, staff payroll and month end reports. Key holder.

Personal Attributes

Professional, Leader, Intelligent, Hardworking, Reliable, Integrity, Trustworthy, Enthusiastic, Funny, Pleasant.

Education

Administrative Assistant: Penn Foster College - 2008

International Personal Trainer Degree, Kinesiology and BiomechanicsI: ISSA, International Sports Science Association - 2005

Personal Trainer, Kinesiology and Biomechanics: BCRPA, British Columbia Recreation and Parks Association - 2002

Certifications and Licenses

CPR and First Aid Level 1 & 2

Food Safe

Serving it Right Manager

Additional Qualifications

Knowledge and experience with the following;

- Maitre D, Squirrel and Micros POS Systems

- Microsoft Excel, Word, PowerPoint, Publisher, Internet

- 45 wpm

References are available upon request



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