Manager Active Directory
Resume:
Tim Alvarado
Greensboro, NC 27407
*******@*****.***
PROFILE
Innovative IT professional who takes pride in resolving complex problems with advanced technology, getting the most from a company’s technology investment. Recognized as a tenacious researcher and solutionist focused on making technology perform at it’s best.
EDUCATION
North Carolina A&T State University- BS Electronics Technology 2012
U.S Marine Corps Communications-Electronics School (0651) 2006
Logistical Satellite Wide Area Network Course 2006
CERTIFICATIONS
Cisco Certified Network Associate Voice 2011
Cisco Certified Network Associate 2011
CompTIA Security + 2011
CompTIA Network + 2006
CompTIA A+ 2006
PROFESSIONAL EXPERIENCE
IT MANAGER, 3A COMPOSITES
Greensboro, NC July 2011- Present
• Managed Verizon phone accounts for all employees
• Maintained user permissions in Active Directory
• Tivoli account management
• Performed all helpdesk job functions troubleshooting various systems: Lotus Notes, Windows 7 Enterprise, Cisco VPN and Windows Server 2008
• Maintained IT assets\inventory using Remedy
• Controlled the Buildings Access Card System
• Maintained the sites ADP Payroll System
• Provided remote support to 3A Sales Team
• SAP system administration
DATA NETWORK SPECIALIST, UNITED STATES MARINE CORPS;
GREENSBORO, NC JAN 2006- PRESENT RANK/ GRADE: CPL/ E-4
• Responsible for teams of Network Specialist who setup and maintain an IT infrastructure in hazardous environments.
• Provided IT services for a Government Cisco Infrastructure consisting of a Non-Classified and a Secret network
• Fiber and Ethernet installation and termination
• Enforced DOD Information Awareness and implemented Security practices
• Performed account creation in Active Directory
• Microsoft Exchange account management
• Local /Network printer installs
• Created and managed Microsoft Exchange Server Accounts
• Provided onsite and remote technical support to end users which also included hardware servicing
• Monitoring the base network using Solar-winds Software and Trouble ticketing software.
• Cisco Switch management: 3750, 2960, 3560,4948 and the 3800 series routers
• Created PC images using Symantec Ghost Cast Server
REFERENCES
Sgt Tubbs (Supervisor): 336-***-****
SSgt Truslow (IT Manager ) : 703-***-****
SSgt Sieblik (Supervisor) : 610-***-****
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