Customer Service

Christina Trevizo

Po Box *****, Denver, CO ***** * Tel: 720-***-**** * ****************@*****.***

Professional Experience

Technical Customer Service Representative Centennial, CO

Directv July, 2010-Present

• Assist Customers with technical issues and questions regarding their service

• Customer Service

• Billing Inquiries

• Service programming inquires

Assistant Manager Denver, CO

Speedy Cash May, 2008-July 2010

• Opening/Closing Store

• Ensure good Customer Service

• Cash Control (Vault, Ordering, Audit)

• Data Entry/Filling

• Incoming/Outgoing Calls

• Daily/Weekly Auditing

• Gold Purchasing

• Ensure procedures are being followed by all employees

• Phone interviews

• Assisting store manager with any duties

Financial Assistant Denver, CO

Freeway Ford August, 2007-May, 2008

• Run Credit Reports

• Appointment Setting

• Incoming/Outgoing Calls: Call Center Environment

• Data Entry

• Sales

• Customer Service

• Customer Follow-Up

• Assisting Sales Managers

Education

University of Colorado Denver Denver, CO

Television/Film/Theatre Bachelors August 2009 – Present

University of Colorado Denver Denver, CO

Business Bachelors August 2006 – Present

Volunteer Work

Sunrise Assisted Living 2006

Project Angel Heart 2008, 2009

Computer Skills

Microsoft Software (Word/Excel/Power Point)

POS

Windows

Languages

Spanish/English

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