Administrative Assistant

Deborah Driver

**** **** ******, ******** ** ****3

804-***-**** ***********@*****.***

OBJECTIVE

A position as Administrative Assistant or Customer Service Representative

QUALIFICATIONS \ SKILLS

Over 14 years legal experience in insurance litigation, subrogation, corporate, personal injury and collections.

Well trained with Elite and Juris billing software, MS Word, and Excel.

Set up and organized conferences and meetings, experienced in travel arrangements.

Customer Service, Telemarketing, Collection Dept., Telecommunications.

EMPLOYMENT EXPERIENCE

Virginia Union University Richmond, VA

Administrative Assistant to Director of Student and Community Services – October 2011 to Present

Answer and screen phone calls for Director, distribute messages as necessary

Maintain Log Sheets to track student community service and special events through city/community

Maintain Director’s/Department calendar for all on and off campus events

Interface with Community Partners for student volunteers and special events

Assist with events on campus and off campus and special events, i.e. Community Leaders Breakfast

Maintain all emails pertinent to department in binder

Maintain budget for departmental and federal funds

Distribute flyers, literature and correspondence through the campus as necessary and directed.

October 2010 – October 2011

Administrative Assistat to Dean of School of Humanities and Social Sciences/Fine Arts

Answer and screen phone calls for Dean, distribute messages as necessary

Type correspondence, take notes of meetings for Department Chairs and Fine Arts Dept.

Interface with Faculty, Department Chairpersons and all other university departments as necessary

Interface with students issuing forms as necessary, screening visits with Dean, maintaining all files pertaining to students, faculty, staff. Maintain general files and recordkeeping of budget and files.

Retrieve mail from mailroom as necessary.

Arrange meetings and arrange travel as needed for faculty and students.

Goodwill of Central Virginia-(Brookhill) Richmond, VA June, 2010 – Oct. 2010

Customer Service Representative

Greet clients and visitors; answer phone, route calls and take messages.

Assist Employment Specialist as required; fill out paperwork for registration.

Generate follow-up calls to registrants and provide information.

Help in filling out forms on the computer for registrants.

Virginia House of Delegates (General Assembly) Jan. – Mar. 2010

Delegate Secretary for Delegates Robin Abbott and Mamye BaCote

Maintained schedule of events and General Assembly meetings

Screened and routed high volume of incoming calls; opened and distributed daily mail.

Completed and proofread correspondence before mailing to constituents.

Registered voters and/or lobbyists.

Christian & Barton Richmond, VA Feb, 2007- April, 2009

Cprorate Legal Secretary to Bond Attorney representing Corporations

Updated Minute meetings; screened and routed phone calls and took messages.

Organized and indexed high volume of files

Created, proofed and finalized correspondence for a bond attorney.

Virginia House of Delegates (General Assembly) Richmond, VA Jan. – Mar. 2007

Delegate Secretary to Delegate Dave Albo

Maintained schedule of events and General Assembly meetings

Answered heavy phones, opened and distributed mail.

Typed correspondence if needed to be mailed to constituents, registered voters

and/or lobbyists.

Cowles & Thompson PC Dallas, TX Mar., 2000- June, 2006

Corporate Legal Secretary to two Corporate Attorneys – (one representing private coporations and one

representing public corporations)

• Communicated with clients by telephone, email and correspondence.

• Planned and organized meetings and conferences, arranged lodging accommodation for staff members and clients.

• Maintained corporate, class action, and specific client files for 300 cases or more,.

Typed correspondence, legal documents, court filing documents, and maintained electronic files.

• Contacted court personnel concerning filing status, judge’s decisions, service of subpoenas, etc.

• Maintained client billing, yearly expenses, and files for continuing legal education

Strasburger & Price, LLP Dallas, TX 1998 -- 2000

Corporate Legal Secretary for two Corporate Attoneys representing Corporations in class action suites.

Maintained files for high volume class action suits

Answered phones, type and or corrected legal documents for filing with the courts.

Maintained client billing for attorneys, yearly expenses, and files for continuing legal education

EDUCATION

West Los Angeles Community College Los Angeles, CA

El Camino College Torrance, CA

VOLUNTEER EXPERIENCE

American Red Cross St. Paul Baptist Church Virginia Dept. of Health

Cross Over Ministry Virginia Museum of Fine Arts Veterans Administratio

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