Project Manager Customer Service
Resume:
RESUME
Daniel Schupp
N*** Mueller Ct.
Appleton, WI 54915
EMPLOYMENT EXPERIENCE:
BRM Custom Homes
N281 Mueller Ct.
Appleton, WI 54915
Position: Project Manager
October 2004 to present
-Estimate costs in each area of home construction; ensure project remains on budget
-Coordinate and communicate with clients the budget of the project
-Complete all areas of finished carpentry items in all home built by company
-Install all cabinets and countertops (formica/granite)
-Design layout of cabinets in the home
-Install tile and hardwood flooring in homes
-Install vinyl siding and soffit on homes
-Rough framing of homes
-Design blueprints, read blueprints, read and revised technical drawings in connection with home and/or division of
property
-Responsible for projects from beginning phase to completion
-Ensure project is on schedule and within budget guidelines
-Provide constant customer service to clients
-Provide quality communication both written and verbal
-Understand and lead the requirements of procurement activities, bid package planning and issuing contracts
-Positively represent the company in project meetings, strategy meetings and owner required events
Mark Winter Homes
2500 N. Lynndale Dr.
Appleton, WI 54914
Position: Warranty Manager
January 2005 to October 2005
-Establish and ensure client satisfaction on building of their home
-Educated homeowners on proper maintenance of their home
-Conducted problem solving meetings in areas of concern regarding issues in a home
-Participated in all aspects of finish carpentry, drywall repairs, and cosmetic touch ups
-Estimate projected costs of additional work added to the home
Andrew Homes, Inc.
2075 W. Washburn
Oshkosh, WI 54904
Position: Manager of Service Department
April l999 to January 2005
-All aspects of finish carpentry and punch list items
-Supervise, hire, and terminate all members of service team
-Meet with all homeowners after completion of home to discuss satisfaction level
-Ran weekly staff meetings for Service Team members
-Read and designed blueprints for designs of homes
-Worked with design teams as a facilitator between clients and design team to ensure correct drawings and blueprints of client’s future home
-Worked with owner of company to brainstorm on issues of concerns in homes
-Estimated costs of projects in addition to initial costs
Fox Cities Construction Corporation
1450 W. South Park Ave.
Oshkosh, WI 54903
Position: Finish Carpenter
April l994 to April l999
-Finish carpentry; including setting and casing doors, windows, cabinets, installing countertops, baseboard, chair rails, crown molding, installing cedar siding, aluminum soffit and fascia
-Provide service and warranty work to homes built by Fox Cities Construction
-Carpentry work for residential homes as well as commercial projects
REFERENCES:
Available upon request
Contact this candidate