Customer Service High School
Resume:
QIANA S.ANDERSON
**** **. ****** ** *******, Georgia 30311
************@*****.***
OBJECTIVE:
To obtain a position as a dispatcher in a people-oriented organization where I can maximize my customer service skills, as well as utilize my strong dedication to serve others in the area of administration and customer service support.
SUMMARY OF QUALIFICATION:
Excellent communication, along with the ability to work and adapt in diverse work environments.
Detailed oriented with ability to work at a fast pace.
Demonstrated problem solving and decision making skills
Possess strong analytical skills; with the ability to effectively project manage a diverse team.
Strong interpersonal, written and oral communication skills
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EDUCATION
High School Diploma, 2004
D.M. Therrell High School– Atlanta, Georgia
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PROFESSIONAL EXPERIENCE
Gate serve June2009- Present
Dispatch
Atlanta, GA
Dispatch and coordinate daily route schedules to drivers, servicing Delta Air Lines, Inc., and its Connecting Carrier Atlantic South- East Airline.
Ensure employee compliance with company policies and procedures.
Maintain daily log pertaining to daily activities.
Utilize proper communication etiquette via phone and 2-way radio
Provided support and back-up for irregular operational help
LSG July 2005- November2008
DISPATCHER
Provided support and back-up for irregular operational help
Prioritize and schedule prompt arrivals for drivers
Maintain effective association among personnel
Utilize proper communication etiquette via phone and 2-way radio
Exercised the ability to work and adapt in diverse work environments
Tactically managed situations with professionalism and sensitivity
Reference upon request
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