Senior Database Administrator, Database Architect, DBA Manager

HIGHLIGHT OF SPECIALTY

Seasoned IT professional with leadership experience

 17 years industrial experience

 Performing IT Service in the context of Business Operations

 Professional and Enthusiastic Attitude with Team Focus

 Nurturing working relationship to achieve value maximization for teams/business units

 Leading and mentoring junior team members

Solid experience in Enterprise Software Development and Deployment with Emphasis on Data Modeling and Relational Database Design, Implementation, Administration with VLDBs (Multi-Terabytes in size, 10 Billion Transactions a Day)

 Solid Understanding of Enterprise Software Product Design and Development Principles and Data Modeling Principles

 Excellent Analytical Capability

 Outstanding Problem Diagnosis and Solving Capability

 Oracle 8/8i/9i/10g (Multi-Terabyte DBs)

 SQL Server 7.0/2000/2005/2008 (Multi-Terabyte DBs)

Formally trained with business administration in enterprises and corporations with global business operations

 Studying Master of International Management, a joint degreed program from Krannert School of Management at Purdue University, TiasNumbus Business School at Tilburg University in the Netherlands, and Central European University in Hungary. (Expected 09/2010)

 Fluent in Both English and Chinese (Mandarin)

INFORMATION TECHNOLOGY SKILL SET

 All Major Operating Systems and Hardware Platforms

 Clustering Service with Windows 2003/2008

 Enterprise Software Design Case Tool

ErWin Case Tool, Oracle Designer, Rational Rose

 Relational Database Management System (‘RDBMS’)

SQL Server 2000/2005/2008, Oracle 8/8i/9i/10g, MyQL

 Change Management Tool

MS Team Foundation Service, Visual SourceSafe, CVS

EDUCATION & PROFESSIONAL CERTIFICATES

MBA, Purdue University, West Lafayett, IN (expected 09/2010)

M.S.E.E., Stevens Institute of Technology, Hoboken, NJ

B.S.E.E., Zhejiang University, Hangzhou, China

Certificate for Software Product Management, University of Washington, Seattle, WA

Certified Database Administrator with Oracle & MS SQL Server

PROFESSIONAL EXPERIENCE

01/2007–present Microsoft Corporation, Seattle, WA

Principle Service Engineer

08/2004–01/2007 Who’s Calling, Inc., Kirkland, WA

07/2003–07/2004 Comcast Inc., Online Media Unit, Seattle, WA

Lead Database Administrator

 IT Operations (ITIL)

1. Incident management

o Define and configure proper monitoring & alerting

o Manage OnCall Rotation to Ensure Continuation of Database Support

o Define and Enforce procedures to Ensure incidents are properly classified and handled

2. Problem management

o Provide feedback to PM/development team with the product defects revealed by production incidents

o Conduct periodical database capacity planning

o Perform continuous alignment of database infrastructure with product roadmap

o Standardize database operations to ensure consistency and reduce overall cost

o Establish knowledge base through internal wiki, operations guides to ensure the proper capture of operational knowledge and experience.

3. Service portfolio management

o Monitor and update the stages for all the existing services in their service life cycle

o Identify, plan and implement new value added database support

 Team Collaboration & Leadership

1. Participate the company’s architectural board and contribute to defining the product roadmap

2. Interact with development team and advise on the design, development and implementation of databases/data warehouses

3. Incorporate operational solutions to urgent production issues while assisting with long term fixes for defects.

4. Knowledge sharing

o Mentoring junior DBAs

o Brownbag sessions for members from other teams such as Client Support, development, PM

08/2001–06/2003 MusicNet, Inc., Seattle, WA

Senior Database Architect

 Logical/Physical Data Modeling for a Web-based Digital Music Service Platform

 Dimensional Data Modeling for data warehouse/data mart implementation for reporting

 Lead POC for ETL process with Informatica

 Manage database schema release process

03/2000–08/2001 CantaMetrix, Inc., Bellevue, WA

Senior Database Administrator

 Design and implement Enterprise Database Infrastructure for a digital media identification service platform.

 Monitor and tune large sized Oracle 8i databases

 Monitor and tune SQL Server 2000 clustering service

06/1996–Present APEX Consulting Group, Kirkland, WA

Senior Information Technology Consultant

Projects

 Led the effort to reverse engineer the legacy database schemas at U W Medical Center

 Database operational support for the Application Support group at City of Bellevue(Washington)

 Provide analysis and data modeling service to Microsoft HCIT Pegasus project(Headcount Accounting Data Warehouse reengineering project)

 Develop and implement budgeting and forecasting data functionality to Microsoft HCIT data warehouse

 Database & System Admin & Performance Tuning Clients: Lucent Technology, Belcorp, Johnson Controls Inc., Recreational Equipment Inc., Society of Petroleum Engineers, HumanSoft

 3-Tier Client/Server ERP Application Development

Clients: Suburban Propane, HEARx Ltd., GE Capital Mortgage Services, Johnson & Johnson

05/1995–06/1996 ROSS Computer System, New York, NY

04/1994–05/1995 Information Solutions, Inc., Woodbridge, NJ

08/1993–04/1994 IMS Business Systems, New York, NY

Lead Database Developer/Developer

 Development responsibilities for company owned software product (new development or re-engineering)

 Provided operational support and customization & enhancement service to company’s software install base

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