Michele N. Appleton
**** **** ***** *****, *******, Illinois 60643
**************@*******.***
A resourceful professional with a proven record of developing and generating quality results. Recognized for consistently achieving high levels of productivity as a leader and individual contributor. Solid team player with great positive attitude.
Career Overview • More than 12 years’ of successful experience providing service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, staff support, planning/implementing proactive procedures and systems to avoid problems in the first place.
• Four years of human resources and recruiting experience.
• Possess solid computer skills.
• Excellent working knowledge using Microsoft Windows Suite, ORACLE, SharePoints and HRIS systems.
• Ability to train, motivate and supervise employees.•
Core Strengths • Conflict resolution
• Strong organizational skills
• Creative problem solver
• Developed listening skills • Great motivator, inspires enthusiasm in others
• Effective solution development
• Courteous demeanor
• Microsoft office proficiency
Accomplishments • Decreased vendor expense turnaround time by 40%.
• Forecasted and balanced a $50 million federal budget, consistently keeping balanced accounts.
• Slashed payroll/benefits administration costs by 30% by negotiating pricing fees while ensuring the continuation and enhancement of services.
• Disbursed, negotiated and maintained finances, keeping accurate and thorough reporting system.
• Piloted and co-designed database system for helping consolidate and increase verification process by 45%.
• Proactive planning led to notable increase in morale in all departments.
Employment Chicago Public Schools – Office of Student Support and Engagement – Learning Supports, Chicago, IL 2004 - Present
Program Coordinator
• Provide program implementation for 135+ Public Schools for after school programming under the No Child Left Behind provision/Supplemental Educational Services (SES).
• Manage, conduct and facilitate PD Trainings, presentations and focus groups for teachers and providers.
• Quickly and effectively solve school, principal and parent challenges.
• Conducts recruiting, training, staff supervision and evaluation metrics for intern staff (Public Allie and POSSE organizations).
• Modify employee documentations and performance measures along with necessary recommendations.
• Develops and coordinates quantitative and qualitative evaluations methods to improve program compliance.
• Improved weekly, monthly and quarterly reports listing budgetary expenditures and vendor track records.
• Negotiates contracts with vendors.
Creative Renovations , Chicago ,IL (concurrent) 2002-2004
Office Manager
• Provided office management, improving the efficiency of the office by developing new organizational strategies.
• Interviewed, hired, managed and supervised three administrative staff employees.
• HR Liaison; completed new hire paperwork. Tracked employee payroll, absences and vacations.
• Prepared budget and completed expenditure reports.
• Reconciled all expenses maintaining constant efficiency.
• Compiled and analyzed survey data, defining client needs and developing strategies to increase clientele.
Cap Gemini Ernst & Young, Chicago ,IL 2000-2001
Recruiting Coordinator
• Supported and recruited for campus and experienced-hire nationwide recruitment program.
• Chosen by senior management to head campus recruitment coordinator team and manage event planning aspects.
• Facilitated and conducted presentations for 100 + candidates weekly during peak sessions for potential hires.
• Conducted exit interviews for all termination processes.
• Adjusted and maintained department budgets for all recruitment needs.
Pritzker Realty Group, Chicago ,IL 1999-2000
Human Resources Assistant
• Supported Vice President of Human Resources and recruiting staff.
• Conducted and assisted with hiring procedures, new hire orientation and benefits administration (open enrollment, family status and workers comp.
• Re-organized and updated personnel and recruiting filing system.
• Updated the personnel data for 200+ employees using HRIS database.
• Budgeted expenses and reimbursements for the HR staff
• Prepared and processed vendor invoices.
• Created and maintained ad hoc reports, such as headcount, turnover and compensation.
Parsons Brinckerhoff , Chicago ,IL 1998-1999
HR Administrator-Administrative Assistant
• Provided executive level support to Upper Management.
• Generated and forecasted overhead cost reports to evaluate and eliminate unnecessary spending by 20%.
• Managed and developed vendor relationships, cutting costs.
• Performed duties as the HR Administrator for 200 + employees.
• Processed payroll, vacation reports, offer letters, termination and bonus materials.
Education Illinois State University, Normal, IL 1997
Bachelor of Science: Mass Communications/Broadcasting
References Furnished Upon Request