Customer Service Sales

KANIKA JOHN

*** ******* ***. • Hackensack, NJ ***01 • ********@***.*** •201-***-****

• Ability to type 45WPM • Complete Knowledge of Microsoft Office • Customer Service • Cashier Experience

PROFESSIONAL EXPERIENCE

Ikea– Paramus, NJ

Cashier (7/2010-10/2010)

• Handling all cash and credit card transactions in a restaurant environment.

• Balanced cash draw at close of shift.

• Handled all transactions, both in person and via telephone.

• Successfully managed high volume sales in restaurant meals.

• Advise customers on purchases and provide excellent customer service.

• Maintain thorough knowledge of store merchandise.

Gap– Paramus, NJ

Sales Associate (4/2009-1/2010)

• Developed customer service and communication skills while performing productive sales.

• Encouraged customers to open account with company for benefits such as discounts and mailing list.

• Assisted customers with purchases and returns.

• Operated register for check, and credit card transactions.

Siren PR – Soho, NY

Administrative Assistant (Seasonal)

• Provide administrative/secretarial support for Public Relations company.

• Upgraded company’s filing system.

• Excelled at multi-tasking for this fast paced advertising office.

• Obtained excellent organizational skills.

Aeries– Paramus, NJ

Sales Associate (11/2007-6/2008)

• Approximately six months of minor cashier experience.

• Neatly and effectively stocked merchandise.

• Maintained a clean and safe working environment.

• Assisted customers with finding items.

SKILLS

• Proficient in Microsoft Word, Excel, and Power Point.

• Ability to type 45 words per minute with no errors.

• Ability to design web pages.

• Complemented for my expressive writing.

` EDUCATION AND TRAINING

• High School Diploma

• Earned 50 College Credits

• Pursuing Degree in Business Management

REFERENCES AVAILABLE UPON REQUEST

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