Customer Service Medical
Resume:
Pamela Kay
Kearny, NJ *****
Email: ******@*****.***
PROFILE:
• Dedicated, service-focused professional seeking to transition into healthcare as a Medical Biller.
• Detail oriented with competent oral and written communication skills.
• Reliable worker with the ability to quickly learn new concepts and skills.
• Proven ability to build positive relationships with other medical professionals.
EDUCATION:
Diploma in Medical Billing HOHOKUS-RETS SCHOOL OF BUSINESS, MEDICAL AND TECHNICAL SCIENCES, NUTLEY, NJ
High School Diploma LYNDHURST HIGH SCHOOL, NJ
PROFESSIONAL EXPERIENCE AND TRAINING:
• CPT & ICD9 Coding • Medical Office Management
• Medicaid Billing • Medical Records
• Medicare Billing • Filing and Charts
• Medisoft Billing • Patient Scheduling
• Physician/Hospital Billing • Customer Service
• Insurance Forms Processing • Microsoft Excel
• Medical Transcription • Claims Processing and Auditing
CERTIFICATION:
HIPAA with Privacy Act, NCICS Certified Biller and Coder
WORK EXPERIENCE:
Billing/Collections - 7/08 – 12/09, LJ Kennedy Trucking, Kearny, NJ
Managed accounts receivable using in-house software application
Updated inventories on a daily basis to maintain accurate costs
Updated, faxed and filed customer credit reports
Crossing Guard - 9/06 – 1/08, Kearny Police Department, Kearny, NJ
Responsible for safety of school children and other pedestrians
Monitored area and reported any suspicious activities to supervisor
Receptionist - 10/03-1/05, Independent Food & Beverage Insurance Co., Lyndhurst, NJ
Prepared and updated insurance policies
Payment collection
Managed all incoming calls
Referrals – 1/01 – 8/01, Hackensack Pediatrics, Hackensack, NJ
Contacted insurance companies for procedure approval
Scheduled appointments
Managed patient files
Receptionist – 10/98 – 12/00, Dr. Grasso, Kearny, NJ
Contacted insurance companies for procedure approval
Scheduled office appointments and surgical procedures
Managed patient files, including obtaining test results from various labs
References available upon request
Contact this candidate