JEFFERSON LEE KIRKLAND
Nashua, NH 03062
Home: 603-***-****
Cell: 603-***-****
E-Mail: **********@*****.***
Objective To obtain a challenging position that will allow me to further my knowledge, skills and experience every day.
Summary
• 3 year Perl coding experience
• 3 years Web Development and Design experience
• 10 years of Unix experience (Solaris)
• 9 ½ years of Linux experience
• 8 years of scripting experience
• 8 years of networking experience
• Certified Fiber Optic Light wave Tester
Experience
March 2008 – Sonus Networks, Inc, Westford, MA
March 2009 System Integration Consultant
• Worked to resolve bug tickets assigned through Bugzilla for the purposes of fixing bugs or adding enhancements to the software created by Sonus Networks.
• Answered troubleshooting emails from field engineers to help them resolve any issues they were having.
• Monitored all of the servers for the NDAG (Network Design and Analysis) group. Things monitored were mainly hard disk space, availability and performance.
• Ordered disks to add to the disk arrays attached to different machines.
• Worked with IT to install new disks and extend partitions to include the new space.
• Maintained the group wiki, adding pages as needed.
• Created installation documentation and procedures for new software packages produced by the NDAG group.
• Worked with colleagues to answer their questions about the NDAG software(s) and other miscellaneous topics.
• Performed installations of company software to create test beds for development and testing
• Performed installation of Fedora Linux on machines to be used as testbeds or development machines.
August 2007 – EDS (at Blue Cross/Blue Shield of Massachussettes), Boston, MA
March 2008 Perl Developer (FTP Automation)
• Plan, design, write, update, test and Perl (or shell) scripts to meet the clients project needs.
• Provide support for Production issues, should they arise.
• Participate and schedule project reviews such as Work Product Reviews and Code Reviews.
• Create all documentation for assigned project, including but not limited to, Technical Designs, Testing Plans, and Project Estimates,
• Participate in project calls as needed.
• Perform all project testing according to the designed test plan
May 2007 – The Computer Merchant - Consulting at EDS (BCBSMA), Boston, MA
August 2007 Perl Developer (FTP Automation)
• Plan, design, write, update, test and Perl (or shell) scripts to meet the clients project needs.
• Provide support for Production issues, should they arise.
• Participate and schedule project reviews such as Work Product Reviews and Code Reviews.
• Create all documentation for assigned project, including but not limited to, Technical Designs, Testing Plans, and Project Estimates,
• Participate in project calls as needed.
• Perform all project testing according to the designed test plan
September 2003 – Rightpath Networks, Nashua, NH
May 2007 Senior Web Developer
• Plan, design, write, update and create websites to meet the clients needs using not only HTML/XHTML and CSS, but also employing technologies such as JavaScript, PHP, SQL and Perl where needed.
• Troubleshoot issues with client’s websites and code to resolve issues in the production environment.
• Assist in the migration of all client websites from one host to another without any interruption in the client’s service.
June 2001 – JP Morgan Chase, Lowell, MA
May 2007 Assistant Vice President, EC Gateway Implementations
• Provide extensive support to clients for all phases of implementation, including but not limited to setup (bank and client side), connectivity, testing and migration to production
• Have become the Subject Matter Expert(SME) for the implementation and troubleshooting of clients on the Electronic Commerce (EC) Gateway
• Provide extensive troubleshooting support to client while in the test environment (this includes assisting with troubleshooting firewall issues specific to the products supported)
• Assisted the Production Support team in troubleshooting Production clients, when needed
• Perform initial calls with prospective clients to cover all connectivity solutions, to find the appropriate method that fully meets the clients needs.
. • Wrote all of the documentation for the EC Gateway, both client facing and internal
• Manage each client as a separate project, ensuring timely completion and complete client satisfaction
December 2000 – OpCenter, LLC – Consulting at JP Morgan, Lowell, MA
June 2001 Consultant, EC Gateway Implementation
• Provide the EC Gateway survey form to clients upon receipt of a work order.
• Ship software to customer, anywhere in the world for the solution that they have chosen.
• Perform technical phone assistance with clients to assist with any difficulties they have or to just answer any questions about the products on multiple platforms.
• Provide prompt, courteous support for setup, install, testing and troubleshooting to clients wanting to use the EC Gateway.
• Setup client in the Unix environment at JP Morgan for the solution that they have chosen, modifying and troubleshooting all scripts necessary for the clients successful operation on the EC Gateway.
• Helped put together an Implementation guide to aid the client in setup, making it as painless as possible.
May 2000- Point to Point Communications(Contracted to MCI), Lafayette, LA
November 2000 Lightwave Tester - Certified
• Performed OC48, OC192 turn up procedures. Commissioned new ne’s in system and configured OPC’s.
• Performed system troubleshooting to solve failures in cards and equipment.
• Replaced and installed equipment as necessary to keep the system running proficiently, carrying traffic.
• Installed and cleaned all fibers on each system to ensure clear transmission of light through the network.
• Performed power measurements of transmitters and receivers and adjusted levels as necessary for turn-up.
• Created and applied all system labels in accordance with company standards.
• Ordered replacement parts and shipped out failed parts as needed.
• Performed tests of the DS3, OC48, and OC192 systems.
• Added DWDM to system to add wavelengths to the network.
• Added and piggy backed DCFM’s to provide dispersion compensation.
• Performed system monitoring to ensure light transmission integrity.
March 1999 – C&C Technologies, Inc., Lafayette, LA
May 2000 Offshore System Administrator
• Built and maintained a working network of Sun Workstations, IBM PC compatibles and survey equipment on miscellaneous ships for the purpose of the collection, processing, and management of sidescan, multibeam and positional survey data.
• Administered all user accounts on both Unix and NT systems.
• Installed the latest versions of all software on both Sun Workstations and PC’s.
• Setup and managed email server and clients using Smail and high speed Satellite phone.
• Setup all user email accounts and trained users in the use of the email system.
• Replaced drives in striped data set using Online Disk Suite.
• Connected printers and plotters to the network.
• Backed up all collected survey data using tar, cpio, and ‘tapetool’ (proprietary software)
• Processed all collected multibeam data to produce contour and 3-D charts for client review.
• Wrote survey data naming scheme for in-house training CD-Rom.
• Collected, re-printed sidescan survey data.
• Connected client and employee laptops to the network and troubleshot any problems
they encountered.
• Installed new versions of proprietary survey software as needed to fix problems.
• Wrote scripts to perform one time tasks or repetitive tasks as needed.
• Performed miscellaneous Workstation and PC maintenance and installation as needed in the office.
• Re-processed data from miscellaneous jobs, as needed, while in the office.
Summary of Hardware
& Software Experience
Hardware Sun Workstations (Sparc 5, 10, 20, Ultra 1, 2, 5, 10), IBM PC’s and compatibles(desktops and laptops), printers, HP plotters, Netgear, D-Link, Linksys and 3com hubs/routers, laptops
Cabling/Transports Ethernet (CAT-5), BNC, TCP/IP Networking,
Operating Systems Solaris Unix 2.5/2.6/2.7/2.8, Linux (Red Hat, Fedora, Slackware, Ubuntu, Suse), Windows NT 4.0, Windows 3.x/3.1x/95/98/2000/XP, DOS
Software Applications Active State Komodo, Apache, MySQL, PGP, OpenSSL (for x509 certificates), Entrust, File Drive, Templar, MS Office 95/97/2000/XP/2003 Suites, MS Outlook 98/2000, Netscape, Mozilla Firefox, Internet Explorer, Opera, Antivirus (McAfee, Norton 4/5, Dr. Solomon), NFS Maestro, Reflection X, Exceed, MKS Toolkit, Hydromap (proprietary, in-house survey software), Symantec Ghost, VI text editor, Macromedia Studio MX & 8, rsync
Programming Languages Perl(including some CGI, DBI), some PHP(<1 year),Hand code HTML/XHTML and CSS, C++(college course work), Java (college course work)
Scripting Languages Korn shell, BASH shell, AWK
Databases MySQL
Protocols HTTP, HTTPS (software based), AS2, SSL, SMTP, FTP, SFTP, SSH, SNMP
Wiki’s PMWiki, MediaWiki
Education
August 2003 - Daniel Webster College
December 2004 Enrolled in the Bachelor of Science – Software Development Degree program
April 23, 2001 – INHOUSE TRAINING, JP MORGAN – Unix Shell Programming
April 26, 2001
September 1998 MCP – Microsoft Windows NT 4.0
August 1998 - NEW HORIZONS COMPUTER LEARNING CENTER
August 1999 Classroom instructed training program for MCP/MCSE certification
• Successfully completed course 803 - Administering Windows NT Server
• Successfully completed course 922 – Supporting Window NT Core Technologies
• Successfully completed course 936c – Creating and managing a web server using Microsoft Internet Information Server 4.0
June 1992 - UNITED STATES NAVY SCHOOLS
December 1996 Basic Enlisted Submarine School
Sonar Technician ‘A’ School
Acoustic Analysis Fundamentals
AN/BSY-1 Combined Sonar Maintenance Course
Advanced Sonar Employment School
Military
Background
UNITED STATES NAVY
Submarine Sonar Technician
Active service: 1992 - 1996 Honorable Discharge
Rank: Petty Officer, 3rd Class
Served aboard the USS Sunfish(SSN 649) from 1993 to 1995
Attended AN/BSY-1 Combined Sonar Maintenance Course in 1995-1996
Held a Secret level security clearance
References Available upon request.