Customer Service Medical Billing
Resume:
Cathleen L. Lopez
St. Louis, MO 63125
*********@*****.***
OBJECTIVE
Business professional with more than 25 years of experience seeking a team lead position in a growing business that will enable me to use the skills I have trained for while allowing room for the growth of new skill sets.
SUMMARY OF QUALIFICATIONS
Medical Terminology
Case Histories
Medical Insurance
Billing and Collections
Human Resources
Accounts Receivable and Payable
Medical Bookkeeping
Accounting
Secretarial
Word Processing
Data Entry
Microsoft Office
EDUCATION
ITT Technical Institute Arnold, MO
Bachelor of Science Degree in Business Administration
Degree Obtained: December 2010
National Technical Honor Society- Treasurer
Recognized for perfect attendance & Highest Honors
United Health Careers Institute San Bernardino, CA
Diploma in Administrative Health Assistant
Diploma Obtained: April 1986
EXPERIENCE
National Medical Billing Services, Wildwood, MO
A/R Account Manager
April 2011 to June 2011
Accounts receivable for 3 surgery centers (professional fees ) 1 ASC
Negotiated out of network settlements
Customer service calls
Cardiac Diagnostic Center, St. Louis, MO
Office Manager
August 2008 to April 2011
Daily and monthly reports, Accounts receivable and payable, Quicken, Billing & Coding
Posting payments, Date entry, Patient preparation for stress testing,
Operating nuclear camera Phillips ADAC varied other duties.
Century Business (CBIZ) St. Louis, MO
Accounts Receivable Representative
May 2005 to August 2008
Electronic claims submission, Data Media, patient statements submission,
Charge Posting, Payment Posting, Data Entry,
Accounts Receivable as needed, Collection Accounts, Training new hires.
Auditing Commercial Claims/ United Health Care/ Workers Comp Claims, pulled claims and checked coding and billing matched all levels of specificity for further audits in company chain
Hawthorn Medical Billing St. Louis, MO
Accounts Receivable Representative
January 2004 to May 2005
Auditing two hospital accounts DPA, STM to see where the money was outstanding and extensive account follow up to bring A/R days down
Follow up on patient accounts, rebill delinquent accounts, post payments
Sent correspondence as needed to insurance companies to get claims paid
Data Entry, Billing claims as needed.
Great West Healthcare St. Louis, MO
Customer Service Representative
July 2002 to January 2004
Quoting benefits for members and doctors offices, checking claim status,
Sent problem claims to the proper department for adjustments, claims processing
Contact this candidate