Human Resource Development

Education

Texas A&M University, College Station, TX May 2011

Bachelors of Science in Human Resource Development

GPR: 2.63

Activities

Texas A&M University Singing Cadets August 2004 – August 2010

Mentor, Tour Manager, Service Chair, Librarian

Relay for Life, American Cancer Society April 1998-Present

Texas State Teachers Association, Student Program Member August 2006 – August 2008

Association of Former Singing Cadets, Student Liaison May 2006- September 2008

MSC Fall Leadership, Operations Director May 2008-August 2008

Work Experience

Human Resources Intern, Computer Information Systems Help Desk Central Spring 2011

• Worked on a university wide support program for the Help Desk. This program is

still in development

• Created and managed schedule for continued training courses for current workers

• Taught team-building classes and customer service classes for current employees

Student Tech II, Computer Information Systems Help Desk Central Spring 2008 – Present

• Worked directly with students, faculty and staff with various levels of computer knowledge

and technical skills

• Assisted in password resets to step by step instructions on resolving computer issues

• Oversee student workers at Help Desk

• Gave presentations about CIS/HDC to new A&M Students, making them aware of our

services, rules and regulations

• Assist in training new student workers

• Working with fellow Student Leaders on improving the training program at the Help Desk

Accounting Student Worker III, Memorial Student Center Spring 2005 – August 2009

• Responsible for basic office duties

• Filing, paying and receiving of vouchers

• Creating databases and excel files

• Use of departmental accounting software

• Projects for Head of Accounting

• Managing Procurement card system and reconciliation of monthly statements

• Training of New Student Workers and Full time staff members

• Working with Human Resource Manager on maintaining personal files

Accounting Student Worker III, Department of Student Activities Fall 2006 – Fall 2007

• Responsible for basic office duties, such as filing as well as responsible for billing

and accounts receivable for Summer Camps Enrichment insurance program

• Training of New Student workers and staff members

• Managing Procurement card system and reconciliation of monthly statements

• Worked concurrently with Memorial Student Center to assist with Student Activities

On-site Manager and Trainer, Marble Slab Creamery March 2001 – September 2004

• Trained new crew members and managing a crew from 1 to 14 depending upon the

time of the year

Software Skills

• Use and technical knowledge of Window XP, Vista, Windows 7, Mac OS Tiger, Leopard, and Snow Leopard

• Use and technical knowledge of Microsoft Office Suite 2003, ‘07, & ‘10 for Window & ’04, ’08 & ‘11 for Mac.

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