DORCAS GARCIA
** ******** ****** ****** **** New Jersey 07305
Cell: 201-***-**** Home: 201-***-****
Email: ***********@*****.***
OBJECTIVE
Seeking a position with a company that will allow me the opportunity to advance professionally and offer advancement opportunities.
EDUCATION
Fairleigh Dickinson University Teaneck, NJ
B.A., Fine Arts 1996
MS Office Software
PC/Macintosh literate: Windows 95/98, XP, MS Word, Excel, PowerPoint, Outlook
EXPERIENCE
Core Education K-12 Jersey City, NJ
Data Entry Operator May-August 2011
Copied and paste data from documents to company online database
Made corrections from manuscripts to online database
Express Employment Professionals Jersey City, NJ
Customer Service Representative January-March 2011
Received billing inquires for call center at Cablevision
Core Education K-12 Jersey City, NJ
Data Entry Operator October 2010-January 2011
Copied and paste data from documents to company online database
Made corrections from manuscripts to online database
Express Employment Professionals Jersey City, NJ
Administrative Assistant June-October 2010
Establish phone etiquette for apartment complex
Clerical duties such as filing, copying and sorting mail
Helps manager with daily projects, scans bills and collect rent
U.S. Census Bureau Bayonne, NJ
Enumerator April-August 2010
Conducts interviews with residents in assigned areas by following stringent guidelines and confidentiality laws
Complied with accuracy standards while maintaining high production rates
Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification
Little Gifts Secaucus, NJ
Invoice Processor March-December 2009
Processes orders on system for vendors which buy our products wholesale
Put sales kits together to be sent out to sales agents
Clerical duties such as setting up show room with samples, arranging storage room
New Jersey City University Jersey City, NJ
Clerk/Typist August 2008-March 2009
Utilized switch board for the university
Distributed mail throughout Information Technology Services Department
Ran errands for the secretary of the Vice President of ITS
Express Employment Professionals Jersey City, NJ
Secretary/Clerk May-July 2008
Established phone etiquette for construction company
Printed resumes for construction company’s candidates
Filed expense reports accordingly for financial company
Entered data using Excel for expense reports
Alternative Professional Solutions Newark, NJ
Claims Processor/Horizon Blue Cross Blue Shield of NJ March 2007-February 2008
Verify pertinent claim information such as: Member information, Provider information, enrollment, CPT codes and diagnosis data
Ensure the claim number and plan enrollment on our database matches the referrals and authorization received
Research and receive any edits/blocks that are found within a claim, which includes all default claims
Verify provider is in network and is paid correctly according to contract/plan obligations