Customer Service

**** ********* *** ***. **, College Park, GA *****•678-***-****•*******.************@*****.***

Darien M. Patton

Objective

To gain entry-level position utilizing my professional experience.

Experience

03/2009-Present Sitel Augusta, GA

Verizon Prepaid Technical Support

Communicate with Verizon Prepaid customers over the phone in a professional manner.

Provide over the phone 2nd tier troubleshooting to customers.

Utilize computer-based company programs to assist customer.

05/2007-01/2008 O’Reilly Auto Parts Douglasville, GA

Customer Service Representative

Assist in-store customers with the selection of inventory.

Responsible for the handling of moderate sums of money.

Replenish inventory levels utilizing barcode system.

06/2006-04/2007 WalMart SuperCenter Douglasville, GA

Stocker

Replenish inventory levels utilizing barcode system.

Communicate with direct supervisors the inventory levels of products.

10/2004-10/2005 Babies R Us Douglasville, GA

Sales Representative

Assist in-store customers with selection of inventory.

Replenish inventory levels utilizing barcode system.

Operate multi-lined telephone system.

Education

09/1994-06/1999 Douglas County Comprehensive High School Douglasville, GA

Diploma

References

References are available on request.

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