Customer Service Grand Rapids
Resume:
ALETHIA L. SMITH
Grand Rapids, MI 49507
CAREER OBJECTIVE
A career that is service oriented and has growth potential with a company with high standards and high emphasis on client/customer satisfaction.
WORK EXPERIENCE
Trinity-Health/Saint Mary’s Hospital, MI 09/2011 – Present
Environmental Services - Housekeeping
AAA, Grand Rapids, MI 10/03/10 - Present
Customer Service - Assist members with Emergency roadside assistant and payments.
Spherion Inc/AAA Insurance, Grand Rapids, MI 10/13/08 – 10/03/10
Customer Service - Assist members with Emergency roadside assistant and payments.
Ranir Corporation, Grand Rapids, MI 04/24/2007 - 05/28/2008
Line Lead - produce dental floss for various companies.
Gill Staffing, Grand Rapids, MI 12/01/2006 04/24/2007
Line Lead - produce dental floss for various companies
United Methodist Community House, Grand Rapids, MI, 07/29/2005 - 08/15/2006
(Part-time) Youth Specialist - Program development for the after-school children in the inner-city of Grand Rapids
Aspen Surgical Products, Grand Rapids, MI, 07/31/2004 - 10/15/2005
Customer Service - Assist customers with orders, adjustments; shipping product to the customer; Cash receipts entering the payments in the General Ledger accounts; various clerical duties throughout the office: inventory control.
Axios, Temporary Service, Grand Rapids, MI, 09/02/2002 - 07/31/2004
Customer Service at Aspen Surgical Products
Assist customers with orders, adjustments; shipping product to the customer. Cash receipts entering the payments in the General Ledger accounts; various clerical duties throughout the office
Customer Service at Columbian Distribution 09/23/2002 -02/15/2003 distributing and maintaining inventory for the cigarette industry in Michigan; Clients included Philip Morris, Lorillard, and Brown & Williamson.
Employment Group, Grand Rapids, MI, 05/02/2002 - 09/10/2002
Administrative Clerk at Autocam Corporation assisting the prototype department with machine operation, files, and prints; managing the database for the prototype department, meeting minutes; weekend clerical support; clerical support for the accounting and human resources departments
K-Force.com. Temporary Service, Grand Rapids, MI, 05/06/2000 - 05/02/2002
Administrative Assistant - Autocam Corporation assisting the prototype department with machine operation, files, and prints; managing the database for the prototype department, meeting minutes; weekend clerical support; clerical support for the accounting and human resources departments.
and variances from the budget; Reconciling bank statements; Preparing year-end tax data reports, assisting in preparation of annual budget, and various clerical duties.
EDUCATION
University of Phoenix, Grand Rapids, MI (online classes), receiving Bachelors of Psychology in December, 2011.
Grand Rapids Community College, Grand Rapids, MI Associates in Business Administration – 05/2002.
REFERENCES UPON REQUEST
Contact this candidate