QA Analyst

Lisa Bonner

********@*******.***

**** ****** **** #**, ********, NY 11212

Home 718-***-****, Cellular 917-***-****

OBJECTIVE: To contribute computer skills and other significant talents to a government or public service organization.

PROFILE:

• Excellent organizer with solid planning and problem-solving skills;

• Outstanding leadership qualities;

• Self-starter who can work independently and handle multiple priorities and deadlines;

• Quick learner who can rapidly master all aspects of job with limited training;

• Incentive oriented: Will take on complex situations with confidence.

WORK HISTORY:

Related Companies LLP - 8/05 - 12/08 Quality Assurance Analyst New York, NY

• Complete testing of web based software for property management portfolio.

• Development and implementation of test plans, cases and procedures.

• Submission, retesting and verification of all issues/enhancements utilizing Mercury TestDirector, Gemini Issue Tracking and Microsoft Team Foundation Server (TFS).

• Testing of financial reporting processed through the user database staging.

• Certification of upper management level reports processed through the data warehouse.

• Monthly updating of software FAQ page on the company intranet website.

• Assist internal help desk with issues regarding software.

Lipman Electronic Engineering Co - 5/03 - 7/05 Quality Assurance Engineer Syosset, NY

• Complete testing of new application, protocol, and encryption software.

• Complete testing of protocol message format utilizing ASCII and Hexadecimal coding.

• Testing of Web-based client system including design specifications and functionality.

• Complete testing of Nurit Operation System.

• Submission, retesting and verification of all problems posted utilizing PVCS Tracker system.

• Development and implementation of test plans, cases and procedures.

Lipman Electronic Engineering Co -12/02 - 5/03 Help Desk Analyst Syosset, NY

• Provides timely and efficient terminal support for Nurit end-user customer base.

• Complete terminal initial downloads and upgrade of proprietary system setup.

• Troubleshooting of terminal software and hardware diagnostics.

• Training of terminal and proprietary software.

Police Athletic League - 11/02 – 6/03 Computer Instructor Brooklyn, NY

• Training of Microsoft Word, PowerPoint and Excel software to end-users.

COMPUTER SKILLS: Windows 95/98/NT/2000/XP, Mercury TestDirector, Microsoft Team Foundation Server (TFS), Gemini Issue Tracking, Visual Basic, C++, UNIX, COBOL, XML, SQL, ILX Workstation, FoxPro, Lotus 1-2-3, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, All Internet web based tools. IT Project Management certificate

EDUCATION:

Florida A&M University, Tallahassee, FL New York City Technical College, Brooklyn, NY

Major: Computer Information Systems; Minor: Business Major: Microcomputer Business Systems August 2002 – B.S. December 1998 - A.A.S

Contact this candidate