Thomas Gordon
**** ***** ***** **** ******, TX **238
404-***-**** cell 469-***-**** alt
*************@*****.***
OBJECTIVE
A DBA or Linux Server Administrator position that will enhance efficiency and productivity in a team working environment with minimal supervision.
SUMMARY OF QUALIFICATIONS
More than 10 years of experience in hardware technical support. Work well in a team environment, self motivated, and works well under pressure. Provide attention to detail when responding to issues. Excellent oral and written technical communication skills. Great interpersonal and organizational skills. Goes above and beyond expectations to get projects and jobs accomplished with minimal, if any, supervision. Proficient in iSeries (AS/400), SQL, Linux+, Oracle, MS Word, MS Excel, and MS Outlook.
CERTIFICATIONS
Linux+, Certification Professional, 2009 / Oracle 10g Certified Associate, 2009
EXPERIENCE
TechSkills
Oracle /Linux Student Dallas, TX 03/09 - Present
Understand and implement basic security; Configure and troubleshoot hardware; Performing backup and recovery concepts; Installing the Oracle Database Software; Writing SQL Statements; Creating an Oracle Database; Managing Data and Concurrency; Managing Database Storage Structures; Managing Tables; Producing Readable Output with iSQL* Plus; Managing the Oracle Instance, Administering User Security, Moving Data, Configuring Recovery Manager, Manage a Linux environment, Configure Linux and basic services, Performing installations, configurations and upgrades of Linux
Convergys (Cingular Wireless) Atlanta, GA 12/98 – 02/2008
AS400 Tech Support
Resolved multiple problems simultaneously on AS/400 and UNIX platforms in multi-network environment. Analyzed, resolved or escalated production troubles to third tier support.
Monitor and maintain system logs, backups, security, capacity, and performance.
Plan, schedule, and perform proactive maintenance, including hardware, operating system and third party software upgrades and patch installation. Manage security groups, user profiles, print queues, and SOX compliant audits
Computer Operator
Responsible for operating and monitoring all hardware in the Data Center (included all systems and servers, storage and tape devices, network and telephony equipment). Responsible for the completion of production schedules, cycles and backups on local and remote hardware. Interfaced with Technical Support Team on issues and outages. Maintained logs and daily outage reports as required.
Tape Librarian
Responsible for hands-on interaction of Storagetek and IBM 3590 tape drives. Prepared tapes for off-site storage as well as receiving tapes each day. Recalled tapes back from the storage vault for special requests. Prepared disaster recovery kit every month. Maintained the Library and helped out on special projects.
PREVIOUS EXPERIENCE
Country Wide Home Loans Plano, TX 1995-1998
AS400 Computer Operator / Print Operator
Excel Communication Dallas, TX 1993-1995
Computer/Print/ Tape Operator
Rockwell / Alcatel Richardson, TX 1989-1993
Telecommunication Installer
ADDENDUM TO SKILL SET
Structured Query Language
Oracle 9g, Oracle 10g
Third Party AS400 Software, Help/System Robot, MIMIX
Different Platforms Backup and Monitoring
Operated Batch Processing
Installed Telecommunication Cables
EDUCATION
TechSkills Dallas, TX
Oracle Certified Associate
Oracle Database 10g Administration
Lanier Technical College Atlanta, GA
Customer Service Specialist, Certification, 1999
DeVry University Irving, TX
Computer Information Systems, Associates Degree, 1990
Telecommunication, Certificate 1989