relocatable Master Goldsmith/Jeweler
Resume:
Douglas W. Kaufman
Wilmington De, 19806
Email: k7fqjn@r.postjobfree.com
Objective
To obtain an executive quality assurance and marketing management position within a growth oriented, progressive company. Being a value to apply my business development/marketing skills to an environment where they will make a significant impact on the bottom line. The ideal atmosphere would be entrepreneurial and one in which new ideas are welcome and decision-making is required.
Highlights of Qualifications
More than ten years technical and managerial experience
Present trade shop owner
Degree in Jewelry Repairing and Stone Setting
Strong work ethics
Excited for the opportunity to work in a team-like environment
Auto Title transfer agent
Employment History
7/10 - Present Independent Agent for DRX/ Morley
Title Trasfer Agrent
Auto inspection
Sales for dealership
Computer knowledge
Consumer relations
Communicate to DRX legal services daily
Notary
Conducted inspection of property for insurance buy back claim
Authorize payment after inspection
Meet with customer for identification (ID)
Fax all copies to Morley for processing
No after market products inspections
Customer depositions for transfer (signatures)
Payed customer
09/10 - present Jewelry Wholesaler/Self Employed
Sales and Service
Telemarketing
Finance
Isurance
08/09 - Present Best Buy
Home Theater Specialist
Appliance Sales
Computer sales
Customer service
7/08 - 12/08 Smyth Jewelers
Performed advanced stone setting and repairs
Hired as full time jeweler and stone setter
Responsible for customer service and satisfaction, concerns and/or issues
Sales
8/06 – 7/08 Jared the Gallery of Jewelry, (Sterling Jewelers)
Consumer Extended Service Plans (ESP)
Evaluate claims for consumers periodical maintenance
Communicate to all parties involved to expedite claims (ESP)
Invoice Companies/Stores for payment
Inspect for fraud, aftermarket alteration to product, excessive damage non claimable,
Investigate insurance ESP that the customer adhered to the policies maintenance schedule
Authorized work order
Evaluated and appraised Value for Insurance shipping and home policies
Responsible for floor management
Monthly inventory
Profit and cost reports
Oversaw all aspects of all jewelry repairs and warranty services
Performed all expediting tasks corporate and retail
Performed advanced stone setting and repairs
Ethernet operations
Build relationships and recruiting
Training new hires
8/01 – 7/06 Wholesale Freelance Bench Jeweler, Wilmington, DE
Responsible for wholesale and retail trade work
Responsible for all fabrications and custom designs in goldsmithing and silversmithing
Completed all waxes, molds, and stone setting.
Completed all phases of trade shop duties
8/00 – 8/01 Retail Assistant Manager, A.R. Morris Jewelers, Wilmington, DE
Responsible for floor management
Monthly inventory
Profit and cost reports
Oversaw all aspects of all and any watch and jewelry repairs and warranty services
Performed all expediting tasks corporate and retail
Performed advanced stone setting and repairs
6/98 – 1/00 Retail Assistant Manager and Bench Jeweler, Janvier Jewelers,Wilm., DE
Hired as full time jeweler and stone setter
Advised five to eight employees during their eight hour shift
Responsible for customer service and satisfaction, concerns and/or issues
Oversaw diamond sales, jewelry repairs, custom designs, waxes and stone setting
9/96 - 12/97 Retail and Wholesale Trade jeweler, Minster’s Jewelers, Wilmington, DE
Responsible for all advanced wholesale and retail custom designs, fabrications, repairs, waxes and stone setting
Assisted in training various colleagues
Maintained a profitable watch repair department and jewelry repair department
1988 – 6/94 Retail Bench Jeweler, Various Fine Jewelry Stores, East Coast, USA
Education
Bowman Technical School, Jewelry Repair and Stone Setting degree 1988
Courses included:
All phases of soldering and fusing
Wax carving
Organizational decision making
Advertising
Quality assurance
Casting, all types of stone setting, fabrication, tool making
Compensation and performance
People management
Staffing and selection
Security and safety
GED obtained 1982
Memberships / Activities
Brandywine Arts festival 1992
Former member of The Jewelers Board of Trade 1994
Youth instructor
Delaware Center for Contemporary Arts (DCCA) member since 1999
Stage lighting technician
Music teacher (percussion)
References available upon request
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