Project Manager Engineer

JOHN WARNER

**** ****** ***** **. ~ Melbourne, FL 32935

(321) 752 – 6208 / M: (321) 508 - 9852 ********@***.**.***

INFORMATION TECHNOLOGY PROFESSIONAL

Project Management ~ Network Infrastructure Architecture ~ Systems Installation/Administration

Technical Troubleshooting ~ Software Development ~ Vendor Relationship Management ~ Business Liaison

ITIL v3, Microsoft and CompTIA certified Professional with extensive experience spearheading, designing, installing, configuring, and supporting network solutions. Adept at leading mission-critical projects for high profile corporate and government clients, including Department Of Homeland Security, United States Coast Guard, FEMA, TSA, Harris GCSD, U.S. Navy/Marine Corps, Lockheed Martin, US Army ITA. Highly skilled at resolving critical technical issues, prioritizing user requirements, and managing change requests. Well versed in infrastructure site surveys, comprehensive systems analysis, and sub-contractor team management. Excellent communicator and collaborator. Frequently selected as liaison to business partners/vendors, such as General Dynamics, NETCO Government Services, Raytheon, EDS, and Jones Lang LaSalle. Willing to travel on business. Holds Department Of Defense’s (DODs) “Top Secret Security Clearance” with Single Scope Background Investigation (SSBI), CBP “BI” Clearance and DHS EOD. Also skilled in:

• Application Development

• Telecommunications Standards Compliance

• NAS & SAN

• Classified / Unclassified Networks

• Team Leadership/Mentoring

• Customer Service/Care

• System Request/Change Management

• Document Control

• Software Testing/Integration

• SQL scripting

CAREER HIGHLIGHTS

Planet Associates Inc.

• Spearheaded efforts to migrate over 2 Million DB objects from Pentagon Visionael DB to IRM.

• Maintained Good working relationship with CBP, TSA, FEMA and USCG.

• Input and tracked @2500 USCG circuits.

• Sole on-site Planet Employee, acting a Project Manager, Trainer, implementation engineer and support engineer supporting Harris personnel in new site designs and changes for FTI.

• Created/Maintained a database library of 355 equipment parts and 170 cable parts to use in site drawings.

EPS Technology Solutions

• Enabled timely scheduling and activation of 33 Navy and Marine Corps bases by proactively submitting, tracking, & ensuring full completion of over 100 Service Requests for Maintenance (SRMs) in two months.

• Led complex on-time/on-budget infrastructure builds at U.S. Navy/Marine Corps bases, including $10M NAS Jacksonville, $2.5M CSS Panama City, and $1M Eglin AFB efforts, as well as two $500K Alabama projects.

• Saved over $100,000 in annual Navy Marine Corps Intranet (NMCI) infrastructure expenses by conceiving, presenting, and implementing innovative, new enterprise network design.

Synergon Solutions

• Provided leadership, technical engineering, infrastructure architecture, and troubleshooting support for firm’s major accounts, including Coyote Point Equalizers and $500K/year Winchester Systems contract.

TECHNICAL SKILLS

Software / Development Products:

MS Word/Outlook MS Excel/Access MS PowerPoint MS Project Visual Studio

Visio Planet IRM AutoCAD SQL .NET & ASP.NET

Operating Systems, Hardware, & Networking Tools:

MS-DOS Win 9.X/NT/XP Win Vista/Win7 Coyote Point Equalizers Cisco Routers/Switches

IBM & Compaq DELL & SUN Winchester RAIDs LANs & WANs POP & SMTP

Liebert & APC VPNs & ISDN TCP/IP & WINS BISCI, EIA/TIA, IEEE DHCP & DNS

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PROFESSIONAL EXPERIENCE

PLANET ASSOCIATES, INC., Neptune, NJ 2006 – Present

Technical Consultant (1/2011 – Present)

• Provide technical leadership to junior engineers and clients on the US Army ITA and Africom Projects.

• Transitioned over 2 million entries from outdated Visionael System to Pentagon IRM Database.

• Provided backend SQL scripts and reporting services to internal associates and external clients.

• Performed training services to clients such as US Army Africom, Lockheed Martin and Pentagon ITA

• Performed multiple functions including data analysis, excel scripting and project management.

Technical Lead (2/2007 – 1/2011)

• Technical Lead for Stennis Space Center project, CBP Wireless and TSA TSOC project

• Responsible for Data reconciliation of circuits, active/passive gear and input into Planet database.

• Managed daily implementation efforts in support of the Stennis Space Center and TSOC projects

• Performed multiple tasks which included Project Management, User Training, Application/Data Base administration, auditing, data collection, data reconciliation and integration.

Implementation Principle (2006 – 2/2007)

• Implementation and Technical Support for Planet Assoc. located in Melbourne, FL at Harris Corp.

• Performed multiple tasks which included Project Management, User Training, Application/Data Base administration, auditing, data collection, integration, design and implementation of current cable plant configurations as well as active and passive engineering designs for the FAA.

EPS TECHNOLOGY SOLUTIONS, Columbia, MD 2003 –2005

Implementation and Technical Support Representative (2005 – 12/2005)

• Acted as an Implementation and Technical Support Representative for Planet Associates IRM project located in Melbourne, FL at Harris Corporation.

• Performed multiple tasks which included auditing, data collection, integration, design and implementation of current cable plant configurations as well as active and passive engineering designs for the FAA.

Implementation Project Manager (2004 – 2005)

• Directed all NMCI (Navy Marine Corps Intranet) base implementation/installation contracts and services for over 40 remote sites located throughout Eastern United States.

• Supported site/transition managers, as well as facilities, plant, IA, risk management, and BIIS website maintenance teams; provided technical representation for managers, government reps, and sub contractors.

• Evaluated existing base infrastructures, supervised/approved surveys & designs, scheduled sub-contractor activities, reported on daily progress, and acted as technical advisor on all network infrastructure issues.

• Organized, scheduled, and managed 50+ sub contractors; QA’d all implementation/maintenance efforts.

Eastern SRM Coordinator (2005 – 2005)

• Managed service requests for maintenance (SRMs) for NMCI East Coast projects, and interfaced with Quantico/Norfolk NOCs to schedule maintenance, switch and circuit activations.

• Tracked/reported/resolved any scheduling/maintenance issues, acted as liaison between Quantico/Norfolk NOCs and NETCO consultants, and participated in daily project-update conference calls.

Network Communications Engineer (2003 – 2004)

• Spearheaded project management, technical leadership, and on-site supervision functions for all NMCI infrastructure project surveys, designs, and implementations performed across Florida.

• Directed all infrastructure and network design/upgrade efforts, including active gear (routers and switches), cabling (copper and fiber) and facilities’ components (data closets and cabinets).

• Acted as technical liaison for clients/vendors and provided technical representation for site management.

• Performed quality assurance (QA) of all work-in-progress efforts and completed implementation projects.

SYNERGON SOLUTIONS, Melbourne, FL 1999 – 2003

Technical Support Engineer

• Acted as technical liaison and single-point of contact for eleven key client accounts and associated end-users.

• Provided 2nd /3rd levels technical support/troubleshooting; helped train new staff in phone/support functions.

• Opened/tracked technical problem tickets and coordinated/provided on-site engineering client support.

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EDUCATION & TRAINING

New Horizons, Orlando, FL

ITIL v3 Foundations Training, 2010

• Certification

AMERICAN INTERCONTINENTAL UNIVERSITY, Hoffman Estates, IL

Master’s Degree in Information Technology emphasis in Project Management, 2009

• Graduated with GPA of 4.0

AMERICAN INTERCONTINENTAL UNIVERSITY, Hoffman Estates, IL

Bachelor of Science Degree in Information Technology Computer Systems, 2005

• Graduated Magna Cum Laude with GPA of 3.8

HERZING, Melbourne, FL

Associates of Science Degree in Computer Networking, 2002

• Honors graduate with GPA of 3.55

EXECUTRAIN, Colorado Spring, CO

Microsoft Certified Systems Engineer (MCSE) Boot Camp, 1998

Network Fundamentals & Windows NT 4.0 Administration Technology Support for Windows NT 4.0

Creating/Managing Web Server using IIS & TCP/IP for NT 4.0 Enterprise Technology Support for Windows NT 4.0

CERTIFICATIONS

ITIL v3 Foundations Certification, 2010

Cisco Certified Network Associate (CCNA) Certification, 2001 (Retired)

Microsoft Certified Professional (MCP) Certification for TCP/IP, 1999 (Retired)

CompTIA A+ Certification, 2000

CompTIA NET + Certification, 2001

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