Matthew Shane Hiller
Phone: 714-***-****
************@*****.***
OBJECTIVE
I intend to use my professional expertise in the sales and customer service field along with my knowledge towards expanding the customer base of an organization. I also seek to offer my salesmanship skills, along with my extensive experience towards the performance of my duties as an employee.
WORK EXPERIENCE
World Environment Inc. | Project Manager October 2008 - April 2009 36,000+overtime+bonus
• Project manager in various air emission tests.
• Tested the levels of No, Co, O2, and Co2 gases coming out of the exhaust units to make sure they met SCAQMD air regulations.
• Continuously learned new testing methods and procedures to stay up to date with EPA regulations.
• Analyzed test results, gathered data collected, and learned how all the gas analyzers worked.
• Was responsible for the quality control of ALL test equpiment, done every 6 months.
• Responsible for maintainence or repair of ALL test vehicles and ALL test equpiment day and monthly.
• Ordered test equpiment as needed on a daily basis.
Motorcarzdirect.com | Sales / Assistant to VP May 2008 - September 2008 24,000+com.
Managed the Out Of Inventory Dept.
• Would gather customer info and located cars through auctions, dealers, and trade-ins.
• Took inbound sales calls from perspective buyers on cars we would have in inventory.
• Educated the customer about our company, talked about specs of cars, discussed financing options, and purchasing procedures.
• Sold on average approx. 12 cars a month.
California Auto Truck Design | Executive Sales Management / Installation March 2006 - May 2008 45,000+bomus
• Was responsible for assembley of products, installation, management of paint Quality Control, and the sales goals of our products to local car dealerships throughout southern California.
• Responsible for maintaining business relationships with service advisors and all levels of management to over 30 automotive dealerships.
• Over saw day to day operations
Chapel Funding | Loan set-up clerk / Appraisal Assistant June 2004 - January 2006 33,0000
• As a set up clerk my duties were to set up new loan submissions that would come in through out the day. A daily average 15-25 loan submissions.
• As an appraisal assistant I researched properties using websites to obtain appraisal comps.
• Reviewed files for approval, copied appraisals and then returned them to account managers after I have input them into our data system.
Countrywide Home Loans / Funding Assistant September 2003 – February 2004 29,000+overtime
• As a funding assistant I would call escrow companies to verify money wires were received to make sure all the figures were correct, so the loan can be funded and closed.
• Checked in new docs and retrieved doc folders in file draws so they can be distributed to the assigned funder.
• Data Entry, copy files, assisted funders as needed daily.
Instafi.com | Loan set-up Agent / Escrow assistant February 2002 - August 2003 27,000+overtime
• Duties as a Loan Set-up Agent; ordered title and set-up title for escrow, data entry, and managementl communications.
• Duties as an Escorw Assistant; retrieved funding figures, packaged up escrow docs and mailed to title companies.
• Reviewed funding reports and funding figures for acurate calculations, then logged into system.
Education
Santa Ana College 2001-2002 General study/Business
Related Skills
MS Office, Lotus notes, Delphi, Site-x, Data Quick, retail clothing, retail sales, direct marketing, customer service, automotive sales and after market products, real estate, and general construction and labor.