ohn W Mahaffey**** Dickens Place DriveSouthaven, MS 38671662-***-**** Home901-***-**** k65d9x@r.postjobfree.com- Team player with installation and troubleshooting skills- Quick study enjoys challenges- Function well in a fast-paced environment- Expert in computer hardware and software configuration- Able to maintain relations with staff and clients on all levels SkillsCertifications A+ OS Windows 2000/NT/XP/Vista,7, Windows Server, Linux (Ubuntu, Fedora and Suse), Android (phones and tablets) Programming BASIC, Dbase, PASCAL, C +, HTML and Java Applications Active Directory, Terminal Server, Citrix, Novell, Open Office, Microsoft Office, Word for Windows, Front Page, Approach, Access, Excel, Power Point, First Page 2000, Dbase Hardware Desktop, Server and laptop PCs, local, wired and wireless and network printers, routers, hubs and switchs Accomplishments - Web page design and site support - Installation and support of computer hardware, software and updates- Trainer able to teach users how to maximize their computer skills - Support specialist providing both phone and onsite support- Configuration of email, network printers, VPN access and active directory- Assist with configuration of SQL servers- A trained SAP Software user- Improved HWA’s method of distributing software updates- A Mentor assisting other techs with customer solutions - Bio-medical repair of flexible scopes, light sources and video processors- Created and programed an inventory control system at Olympus to track parts usage, inventory and re-ordering quantities - Assembled, configured, tested and installed UNIX/XENIX systems at Arthur Fulmer ExperienceFEMA, Disaster Assistances, 2008-2012Shelby Systems, Church Software, 2007- 2008Independent Contractor, Computer and Network Support, 2006-2007Fresenius Medical Care, Inc., Dialysis Clinics, 2004-2006HWA International, Inc., Trust Department Software, 1998-2004 Stream International, Inc., Call Center for Gateway Computers, 1997-1998Olympus Medical Instrument, Inc., Medical Equipment Repair, 1989-1997 Arthur Fulmer, Inc., Computer Systems for Motorcycle Dealers, 1987-1989 Training 2009 Windows 7 2006 Windows Vista 2002 Windows XP 2001 Windows ME 2000 A+ Certified, Networking 2000 Windows 2000, Windows Server 1999 Windows NT, Red Hat Linux 1998 Windows 98 1997 Windows 95 1995 Olympus Bio-Medical Training 1994 Olympus Electronics Training Other schools and college courses after high school