Sales Professional

Christopher Dickerson

*** *. ******* **. ***. *F

Allentown, PA 18102

908-***-****

Proficient in sales prospecting, and referring products and services, looking to build relationships with customers, and maximize earning potential

Education:

South Plainfield High School - 2004 Graduate (Honors)

Hampton University - Marketing Major

Professional Background:

Team Lead - Synchronoss Technologies (Call Center) 2008-2009

- Training team members on new systems, actively managing a team of 10 members, sending hourly reports, analyzing data for trends, taking escalated calls, checking orders for quality

In Store Technician - Flextronics (AT&T Retail Store) 2009

- Troubleshooting PDA and Cellular Devices, interacting with customers, processing orders for new devices

Handset, PDA, Wi-Fi Tech Support - T-Mobile (Call Center) 2009 - 2011

- Troubleshooting PDA and Cellular Devices, providing exceptional experiences for customers, processing orders for new devices, taking large amounts of inbound calls

Wells Fargo Bank - Phone Banker - 2011 to Present

- Assisting customers with banking needs, and referring financial products and services in an aggressive sales environment

References:

Rene Ramirez - Tech Rep, T-Mobile 610-***-****

Corey Gilmore - Athletic Trainer 908-***-****

Christopher Gatewood - Supervisor Wells Fargo 714-***-****