Administrative Assistant

MAGDA I. CARDONA

PO Box ***

Rosario, Puerto Rico 00636 787-***-**** ********@*****.*** 787-***-****

Summary of Qualifications

High energy Retail, Banking Operations and Management professional with exceptional based competencies:

Branch Security Teller Management Staff Scheduling

Sales & Marketing Policies & Procedures Retail Operations

Customer Service Retention Mentor

HR Policies & Procedures Ethics Control Hiring & Interviewing

Professional Experience

SunTrust Bank, Punta Gorda FL 02/2008 – 08/2008

Assistant Branch Manager

Hired to serve as assistant manager at one of the busiest in store bank in South West Florida; Perform as manager on duty on my branch and also assist as MUTAID in other branches. Also perform the following duties:

· Staff scheduling

· Responsible for sale goals & marketing of the my house branch

· Responsible for the day to day operations areas of the branch

· Coach and guide staff to succeed in sales and professional goals

· Responsible for all HR issues at the house branch

· Make sure all the staff is fully trained

· Weekly Business Calls

· Local community activities

·

M&I Bank Port Charlotte, Fl 10/2006 – 01/2008

CSR Supervisor

Serve as primary contact for daily branch operations; coordinate teller line operations and procedures.

· Conduct monthly security meetings

· Coordinate monthly, quarterly, semi-annual and annual retention

· Internal control review

· Oversee tellers over or shortages

· Coordinate federal shipments

· Performance appraisal and coaching sections

MAGDA I. CARDONA

PO Box 731

Rosario, Puerto Rico 00636 787-***-**** ********@*****.*** 787-***-****

Capital Bank, Raleigh NC 04/2006 –09/2006

Teller Supervisor

Serve as primary contact for daily branch operations; coordinate teller line operations and procedures.

· Conduct monthly security meetings

· Coordinate monthly, quarterly, semi-annual and annual retention

· Internal control review

· Oversee tellers over or shortages

· Coordinate federal shipments

· Performance appraisal and coaching sessions

Wachovia, Saint Petersburg, Fl 08/2004 – 01/2006

TELLER

Selected from a competitive group of candidates to serve as a bilingual teller providing excellent customer service and outstanding teamwork

· Processing deposits, withdrawals, update accounts, order new checks

· TCD Custodian

· Vault teller

C&M Marine Electrical Sol, Pinellas Park, Fl 06/2001-08/2004

Accounting & Administrative Assistant

· Maintain control of billing, invoice, purchase and customer service at the main office

· Responsible of account deposits and business account management

Aguada Sport Wear, Aguada PR 08/1995-06/2001

Administrative Assistant

§ Maintain control of payroll, billing and purchasing

§ Created Databases on quick book to maintain company records

MAGDA I. CARDONA

PO Box 731

Rosario, Puerto Rico 00636 787-***-**** ********@*****.*** 787-***-****

Licenses

Public Notary Certification STATE OF FLORIDA 02/2007

Education

DR. CARLOS GONZALEZ HIGH SCHOOL AGUADA PR 1992-1995

Vocational Course in Accounting

Skills

· Bilingual English-Spanish

· Quick Learner

· Quick Book

· Pegasis Banking Software

· MS Office Software

· Self Starter and pro-active professional

· Outlook

· Argo

· Sylverlake

· Ace

References

Available Upon Request

Contact this candidate