Wilbur S. Polzun

*** *** ****, ******* ***** KY. 42101 H - 270-***-****

Professional Profile

Quality Assurance Professional with experience working for commercial and department of defense manufacturers implementing Quality Assurance Programs and Inspection System Requirements. Experienced in Prototype Development and Product Launches for domestic and global suppliers.

DESA, LLC. – Bowling Green, KY. June 1997 - Present

Manufacture of in-home Gas Residential Fireplaces, Space Heaters, Commercial Forced Air Heaters, and Electric Fireplaces.

Quality Manager

• Managed all aspect of manufacturing from a Quality stand point which included, Inspection and Testing of incoming components, in-house fabrication, finished goods, and overseas products assuring compliance to Engineering, UL, and CSA Specifications.

• Developed and maintain Quality System Procedures and Processes.

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• Instituted processes for conducting Root Cause Analysis, Development of Control Plans, and PFEMA's to identify opportunities for improvements.

• Development implementation and maintained standard work instructions, visual aids management, test procedures, and critical item process controls.

• Implemented Quality Systems, Procedures, Manufacturing Processes, and Test Procedures for Monterrey Mexico facility and Chinese Suppliers to achieve CSA certification.

• Conducted Supplier Surveys to evaluate Quality Procedures, Process, and Capabilities for domestic and overseas suppliers.

• Conducted Quality Audits to assure compliance to engineering and manufacturing specification's and procedures.

• Interfaced with customers to resolve quality issues.

ILC DOVER, INC. - Frederica, DE July 1981 – June 1997

Manufacture of NASA Shuttle Space Suit, Personnel Protective Equipment and Inflatable Equipment for use by NASA, Department of Defense and Commercial Users.

QUALITY ASSURANCE ENGINEER September 1986 - June 1997

Implemented Quality Assurance Program requirements in accordance with Government specifications MIL-STD-9858.

• Implemented Quality Requirements in accordance with NASA specifications. for the Shuttle Space Suit Program.

• Implemented Quality Inspection System requirements in accordance with Government specifications MIL-I-45208.

• Conducted in-house and supplier process audits.

• Performed root cause analysis of non-conformances related to processes and components to determine improvements to be incorporated .

• Interfaced on a daily bases with government representatives.

• Responsibilities also included design review, material review board member, and configuration control board involvement. Review of all purchase orders for Quality requirements.

EDUCATION

WILMINGTON COLLEGE - Wilmington, DE

B.S. in Business Management

COMPUTER

User knowledge of software programs such as: AS400, Microsoft Excel, Word, and Power Point.

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