Regional Sales Manager

Kevin Dennis Saffa

**** ****** **** ** ∙ Chesterfield, MO 63017 ∙ Cell: 314-***-**** ∙ E-mail: **********@*****.***

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Professional Summary ________________________________________

Highly responsible and dedicated business professional with developed skills in selling and management. Strong customer orientation and understanding of the need to exceed the customer expectations. Experience with recruiting and hiring, building an effective team, and training and developing the team. Hands-on ability to effectively and efficiently manage all aspects of a retail organization including, establish goals, develop and manage key performance metrics, and manage inventory.

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Professional Experience________________________________________

Radio Shack, Ballwin, MO Sep2009–Present

Radio Shack, Chesterfield, MO Sep2007– Sep2009

Manager

Responsibilities include recruiting, hiring, and developing the sales team. Also responsible for effectively and efficiently operating the retail store, including responsibility for gross profit, inventory, store assets, and development and use of performance metrics. Other duties include execution and enforcement of brand image and company standards. Insuring customer satisfaction and managing any customer issue are critical responsibilities of my position. Also responsible for payroll, scheduling, relaying information between corporate and my associates, and delegating tasks in order to maximize my store’s sales potential.

Radio Shack, Manchester, MO Aug2006–Sep2007

Manager-in-Training

Responsibilities included assisting the store manager in recruiting, hiring, and developing the sales team. Also was responsible for effectively and efficiently operating the retail store, including responsibility for inventory, store assets, and development and use of performance metrics. Other duties included execution and enforcement of brand image and company standards. Insuring customer satisfaction and managing any customer issue were critical responsibilities of my position.

City of Ferguson Police Department, Ferguson, MO Jan2006–Apr2006

Student Intern

Responsibilities included assisting the Community Relations officer in his daily activities and gaining an understanding of all facets of the law enforcement agency.

• Attended neighborhood meetings as a representative of the Neighborhood Enforcement Team (N.E.T.) and responsible for integrating and organizing strategies and ideas formed during those meetings and putting them into action.

• When not working with the Community Relations officer, was on patrol with both uniform and detective units.

• Actively participated in Court procedures and was responsible for working as the presiding bailiff and with providing Court security.

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Education and Professional Development________________________________________

B.A. in Criminology, Maryville University, St. Louis, MO

Promoted to Mentor/Team Captain within my Radio Shack district

Medium proficiency in Spanish and beginner in Modern Standard Arabic

Technically proficient in Microsoft Word, Excel, Access, PowerPoint, Front Page, Windows Applications, Web Design, and C++ Programming

References available upon request

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